Looking to advance your career in pharmacovigilance and complaint handling? A promising opportunity is now open for a Complaint Handling Specialist in Hyderabad with 2โ6 years of experience in the pharma or medical devices industry. This role focuses on diabetes care product complaints, regulatory reporting, and patient safetyโmaking it ideal for professionals aiming to strengthen their expertise in MDR/ADE reporting and compliance.
If you have a background in Pharmacy, Biomedical, Biotechnology, or Pharma sciences, this could be your next career move in a high-impact safety and quality domain.
๐ Job Overview
- Role: Complaint Handling Specialist
- Location: Hyderabad, India
- Experience: 2โ6 Years
- Industry: Pharmaceutical / Medical Devices
- Function: Complaint Handling, Pharmacovigilance, Regulatory Affairs
๐ Key Responsibilities
- Manage and evaluate product complaints related to diabetes care devices
- Perform MDR (Medical Device Reporting) and ADE (Adverse Drug Event) reporting
- Ensure compliance with global regulatory guidelines (FDA, EU MDR, etc.)
- Conduct root cause analysis (RCA) and recommend corrective actions
- Maintain accurate documentation for audits and inspections
- Collaborate with cross-functional teams for quality and safety improvements
- Support patient safety initiatives and risk management processes
๐ Qualifications & Skills
- Bachelorโs or Masterโs degree in Pharmacy, Biomedical, Biotechnology, or related field
- 2โ6 years of experience in complaint handling (pharma or medical devices)
- Strong understanding of regulatory compliance and vigilance reporting
- Analytical mindset with excellent problem-solving skills
- Good communication and documentation capabilities
- Familiarity with quality systems and pharmacovigilance processes
๐ผ Benefits & Career Scope
- Opportunity to work in high-impact patient safety roles
- Exposure to global regulatory frameworks (MDR, ADE reporting)
- Career growth in pharmacovigilance, quality assurance, and regulatory affairs
- Dynamic and collaborative work environment
- Competitive salary and industry-standard benefits
๐ฉ How to Apply
Interested candidates can share their updated CV at:
๐ง rahul@saracasolutions.com
Make sure your resume highlights your complaint handling experience, regulatory exposure, and safety reporting expertise to improve your chances of selection.