Cognizant is a global leader in professional services, transforming businesses through digital innovation. With over 300,000 associates worldwide, Cognizant is recognized among Forbes World’s Best Employers (2024) and the NASDAQ-100.
🔹 Why Join Cognizant?
✔ Work in a collaborative, inclusive, and high-energy environment.
✔ Career growth with learning & development opportunities.
✔ Global exposure with Fortune 500 clients.
✔ Employee benefits including night shift allowances, cab facilities, and rewards.
Job Description: Analyst Trainee
Key Responsibilities:
✅ Provide first-line technical support to clients, troubleshooting IT issues.
✅ Log and track support tickets, ensuring timely resolution.
✅ Diagnose and resolve hardware & software problems.
✅ Collaborate with IT teams to escalate complex issues.
✅ Maintain knowledge base articles for efficient problem-solving.
Role Expectations:
✔ Client-focused with strong communication (verbal & written).
✔ Ability to work in shifts (24/7 support) and work from office.
✔ Flexibility to work across technologies and locations.
Eligibility Criteria for Analyst Trainee
Who Can Apply?
🎓 2022, 2023, or 2024 graduates with a 3-year full-time degree in:
- BCA, BSc (Computer Science, IT, Mathematics, Physics, Chemistry, Statistics, Electronics, or related fields).
📊 Minimum 50% in X, XII, and UG.
🇮🇳 Open to Indian nationals only.
Non-Eligible Candidates:
❌ BE, B.Tech, B.Com, BA, B.Ed graduates cannot apply.
Perks & Benefits
💰 Night Shift Allowance
🚗 Cab Facilities (Pick-up & Drop)
🏆 Rewards & Recognition for Top Performers
🌍 Global Work Exposure