Novartis is inviting applications for the position of Analyst, Social Media Intelligence at its Hyderabad office. This exciting opportunity is ideal for professionals with experience in social media listening, healthcare analytics, market research, and pharmaceutical insights who want to work with one of the world’s leading healthcare organizations.
The role combines social media analytics, AI-enabled insights, patient journey analysis, competitive intelligence, and digital healthcare analytics to support strategic business decisions across global brands and therapy areas.
If you have experience using Brandwatch, Talkwalker, Sprinklr, or other Social Media Listening (SML) platforms, this could be your next career opportunity.
Job Overview
| Particular | Details |
|---|---|
| Company | Novartis |
| Position | Analyst, Social Media Intelligence |
| Job Location | Hyderabad, Telangana |
| Job Type | Full-Time |
| Work Mode | Hybrid |
| Experience | 2โ3 Years |
| Qualification | MBA or Full-Time Graduation in Life Sciences, Pharmacy, Medicine or related disciplines |
| Application Deadline | August 21, 2026 |
Key Responsibilities
The selected candidate will:
- Perform Social Media Listening (SML) analysis across multiple therapeutic areas.
- Analyze brand performance and disease conversations.
- Generate patient journey insights from digital conversations.
- Conduct competitive intelligence and congress tracking.
- Evaluate social media perception and campaign effectiveness.
- Convert stakeholder requirements into meaningful analytical reports.
- Identify trends using qualitative and quantitative analysis.
- Handle structured and unstructured healthcare data.
- Support AI-enabled analytics and workflow automation.
- Maintain SOPs, documentation, and quality checklists.
- Collaborate with global cross-functional teams.
- Support KPI reporting and project delivery timelines.
- Contribute to continuous improvement initiatives.
Educational Qualifications
Applicants should possess:
- MBA OR
- Full-time Bachelor’s or Master’s degree in:
- Pharmacy
- Life Sciences
- Medicine
- Biotechnology
- Related healthcare disciplines
Experience Required
Candidates should have:
- 2โ3 years of experience in:
- Social Media Listening
- Market Research
- Healthcare Analytics
- Pharmaceutical Analytics
Preferred exposure includes:
- Pharmaceutical industry
- Global stakeholder management
- Cross-functional collaboration
Required Skills
Candidates should have experience with:
- Brandwatch
- Talkwalker
- Sprinklr
- Social Media Listening Platforms
- Market Research
- Healthcare Analytics
- Business Analytics
- Digital Insights
- Data Visualization
- Trend Analysis
- Competitive Intelligence
- Patient Journey Mapping
- Campaign Performance Analysis
- AI-enabled Analytics
- Structured & Unstructured Data Analysis
- Strong Communication Skills
Preferred Skills
Additional experience in the following areas will be advantageous:
- AI automation workflows
- Data tagging and classification
- Congress tracking
- Product launch tracking
- Knowledge management
- SOP creation
- Quality documentation
- Digital transformation projects
Why Join Novartis?
Working with Novartis offers:
- Global healthcare analytics exposure
- Hybrid work model
- Opportunity to work with AI-powered analytics
- Exposure to advanced social media intelligence tools
- Cross-functional international collaboration
- Career growth in pharmaceutical analytics
- Learning opportunities in digital healthcare transformation
Salary (Estimated)
Based on similar analyst roles in Hyderabad, the expected annual compensation is:
โน10,00,000 โ โน16,00,000 per annum (CTC)
Actual salary may vary depending on experience, interview performance, and internal compensation policies.
How to Apply
