AstraZeneca is hiring for the position of Associate – Social Media Listening (Job Requisition ID: R-262147) in India. The role focuses on social media analytics, listening queries, sentiment analysis, dashboard configuration, reporting, and generating insights to support content, media, and campaign optimization.
Candidates with 2–4 years of experience, strong analytical and communication skills, and familiarity with social listening tools can apply. The position is full-time, and the application closing date is October 20, 2026.
Job Details
| Particulars | Details |
|---|---|
| Company | AstraZeneca |
| Job Title | Associate – Social Media Listening |
| Job Requisition ID | R-262147 |
| Job Location | Bangalore, India |
| Job Type | Full-time |
| Experience | 2–4 years |
| Qualification | Bachelor’s degree in any stream, Pharma, M.Pharm (Pharmacology preferred), or MBA |
| Job Level | GCL: C2 |
| Date Posted | October 19, 2026 |
| Application Closing Date | October 20, 2026 |
| Application Mode | Online |
| Official Application Link | Apply Online |
Position
Associate – Social Media Listening
The selected candidate will analyze social media conversations across global and local channels, identify sentiment and emerging topics, and deliver actionable insights to support brand, communications, media, and digital teams.
Responsibilities
- Topic and Taxonomy Design: Define topics, measures, and filters for standard and customized reports.
- Social Listening Queries: Build and refine keywords, queries, parameters, and dashboards to capture relevant mentions, sentiment, trends, and influencers.
- Data Quality: Reduce irrelevant results and bias through query refinement to ensure accurate analysis.
- Insight Generation: Interpret social media data and develop actionable recommendations for content, media, campaigns, and events.
- Reporting and Visualization: Prepare reports, PowerPoint presentations, newsletters, and Excel deliverables using charts, tables, and infographics.
- Campaign Optimization: Recommend improvements to targeting, creative content, and channel mix, and track campaign outcomes.
- Compliance: Follow global social listening standard operating procedures (SOPs), compliance policies, and data integrity standards.
- Collaboration: Work with cross-functional teams to align objectives, communicate findings, and support evidence-based decisions.
Eligibility and Qualifications
Candidates interested in the AstraZeneca Associate – Social Media Listening position should meet the following requirements:
- 2–4 years of professional experience.
- A bachelor’s degree in any stream, a qualification in Pharma, M.Pharm (Pharmacology preferred), or an MBA.
- Experience in social media listening.
- Strong written and verbal communication skills.
- Ability to analyze data and present concise, compelling insights.
- Strong organizational skills and attention to detail.
- Ability to manage multiple projects and deliver accurate reports.
- A proactive attitude, accountability, and willingness to take ownership.
Required Skills
Candidates should have the following skills and technical knowledge:
- Social Media Analytics: Familiarity with platforms such as Facebook, Twitter, blogs, forums, Instagram, and Tumblr.
- Social Listening Tools: Experience with tools such as Sprinklr, Brandwatch, Talkwalker, Meltwater, NetBase, or Social Studio.
- Microsoft Office: Comfortable working with Excel and PowerPoint.
- Data Analysis: Ability to identify trends, analyze sentiment, interpret results, and develop recommendations.
- Reporting and Visualization: Ability to communicate findings through charts, tables, presentations, and newsletters.
- Communication: Strong interpersonal skills and the ability to work with cross-functional stakeholders.
- Business Understanding: A combination of technical knowledge, business sense, and collaboration skills.
Desirable Skills and Experience
The following experience is an advantage:
- Pharmaceutical industry and social listening experience.
- Hands-on configuration of queries, dashboards, and reports in enterprise social listening platforms.
- Experience translating monitoring results into campaign or content improvements in regulated environments.
- Familiarity with global SOPs and compliance requirements for digital and social data.


