Labcorp is inviting applications for the role of Associate for External Application at its Bengaluru, Yashwantpur office. This is an on-site opportunity for candidates with a master’s degree in life sciences who are interested in application support, user access management, client coordination, and healthcare technology operations.
Labcorp is a global leader in laboratory services, supporting healthcare providers, patients, researchers, pharmaceutical companies, and health systems with science, data, technology, and laboratory network capabilities. The selected candidate will work with internal and external teams to support user access requests, issue resolution, regulatory adherence, and day-to-day operational quality.
Job Details
| Company | Labcorp |
|---|---|
| Position | Associate For External Application |
| Location | Bengaluru India; IND – Bengaluru – Brigade Twin |
| Office Location | Bangalore, Yashwantpur office |
| Qualification | Master’s Degree |
| Minimum Qualification | Masters degree in life sciences |
| Work Mode | On-site |
| Work Schedule | Office based |
| Shift Timings | Rotational shifts (9 AM – 6 PM/ 2 PM – 11PM/ 9PM – 6 AM) IST |
| Application Mode | Online Application |
Job Description
Labcorp is seeking an Associate for External Applications to join its team in Bangalore, Yashwantpur office. The role involves reviewing user access request forms, submitting requests through IT Central, following departmental procedures, supporting internal and external users, and helping ensure timely escalation and issue resolution.
The position is office based and requires working in rotational shifts. Candidates should be comfortable communicating with clients and internal collaborators through email, phone, or virtual meetings while maintaining quality, productivity, and compliance with applicable policies.
Key Responsibilities
- Review User Access Request Forms received from clients and internal teams for accuracy.
- Submit User Access Requests in IT Central.
- Follow applicable departmental Standard Operating Procedures and Work Instructions.
- Manage day-to-day tasks while ensuring quality and productivity.
- Complete required trainings within required timelines.
- Ensure timely escalation and issue resolution.
- Act as the first point of contact for internal and external clients.
- Perform troubleshooting to resolve issues in a timely manner.
- Gather, investigate, and research background materials to understand subject matters and systems.
- Ensure regulatory requirements and corporate policies are adhered to.
- Build and maintain relationships with the internal and external user community.
- Liaise with internal collaborators for routing and escalation as needed.
- Communicate via email, phone, or virtual meetings to answer queries, provide support, and escalate as needed.
Qualification
- Master’s Degree
- Masters degree in life sciences
Preferred Qualification
- Applications Support knowledge
- Project Management knowledge
- Customer Service experience
- Local language(s) in addition to English
Required Skills and Job Standards
- Experience and expertise in Microsoft Office tools: Outlook, Excel, Teams, PowerPoint, Edge, and OneNote.
- Problem solving ability using available knowledge base and understanding of applications, user access management, and internal processes to complete tasks without supervision.
- Demonstrated ability to plan, prioritize, organize, and communicate effectively.
- Demonstrated attention to detail.
- Strong interpersonal skills with ability to work well with others.
- Ability to deliver consistent high-quality work.
- Ability to handle multiple tasks in a timely, professional manner under demanding conditions.
Equal Opportunity Statement
Labcorp is proud to be an Equal Opportunity Employer. Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. Employment decisions are made based on business needs and the qualifications and merit of the individual.
Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
How to Apply
Interested candidates should review the official job details and apply online through the official Labcorp application page.
Candidates should verify all details on the official application page before applying.
Author: PharmaBharat Editorial Team
