Evolent is hiring for an Analyst, WFM position in Pune. This is a full-time opportunity focused on workforce management analytics, operational reporting, forecasting, trend analysis, dashboard development and data-driven decision-making.

The Evolent Analyst, WFM role is particularly relevant for candidates with strong analytical skills and hands-on knowledge of MS Excel, VBA, Power BI, Tableau and SQL. The position involves working closely with operations and cross-functional teams to analyze workloads, forecast future volumes and automate manual reporting processes.

Evolent Analyst, WFM – Job Details

About the Analyst, WFM Role

The Analyst, WFM will work with operations and cross-functional stakeholders to turn operational data into useful reports, dashboards and recommendations. The role requires the ability to collect, clean and process datasets, identify trends and communicate analytical findings to leadership.

A major part of the position involves workforce forecasting and workload analysis. The successful candidate will help operations teams understand current queue volumes, anticipate future resource requirements and improve reporting efficiency through automation.

Evolent Analyst, WFM Responsibilities

Selected candidates will be responsible for:

• Developing and generating weekly, monthly and yearly reports for operations teams and leadership.
• Identifying trends from operational data to support business decision-making.
• Working with operations and cross-functional teams to understand reporting and business requirements.
• Collecting, cleaning and processing datasets.
• Creating new reporting templates and formats based on operational requirements.
• Supporting operations leaders on data-driven projects.
• Analyzing business problems and recommending practical, data-driven solutions.
• Creating charts, graphs and dashboards to communicate data findings clearly.
• Automating manual data-handling processes and recurring reports.
• Supporting performance reports, scorecards and other operational reporting.
• Conducting trend analysis to support daily and long-term strategy.
• Analyzing workload for ad-hoc projects and recommending additional resource requirements.
• Forecasting future volumes using historical trends.
• Analyzing queue volumes and trends on a daily, monthly and yearly basis.
• Presenting analytical findings, proposals and solutions to leadership and stakeholders.

Evolent Analyst, WFM Qualifications

The job description specifically highlights technical and analytical capabilities rather than listing a mandatory degree or specific number of years of experience.

Candidates should have:

• Strong analytical skills.
• Good verbal and written communication skills.
• Strong knowledge of Microsoft Office tools.
• Advanced proficiency in MS Excel and VBA.
• Knowledge of Power BI, Tableau and SQL.
• Critical-thinking ability.
• The ability to work on challenging business assignments.
• The ability to interpret operational data and convert findings into actionable recommendations.

Is a Specific Degree Required?

No specific degree is mentioned in the provided Evolent job description. Candidates should therefore review the employer’s application form and official posting for any education requirements that may be applied during the hiring process.

Likewise, the provided posting does not specify a mandatory number of years of experience.

Skills Required for Evolent WFM Analyst Jobs

This position is suitable for candidates interested in workforce management, business analytics, MIS reporting, operational analytics and data-driven decision-making.

The most important skills include:

Technical Skills

• Advanced Microsoft Excel
• VBA
• Power BI
• Tableau
• SQL
• Data cleaning and processing
• Dashboard development
• Reporting automation
• Data visualization

Analytical Skills

• Trend analysis
• Volume forecasting
• Workload analysis
• Resource planning
• Business problem-solving
• Critical thinking
• Data-driven recommendations

Communication Skills

• Leadership reporting
• Stakeholder communication
• Presentation of analytical findings
• Written business communication

Evolent Analyst, WFM Salary

Evolent has not disclosed a salary range in the supplied job posting.

For general market context only, third-party salary data for WFM Analyst positions in Pune shows an average base salary around ₹5 lakh per year, with reported salaries varying considerably by experience and employer. Other workforce-management analyst datasets indicate higher compensation for more experienced roles. These figures are not Evolent’s advertised salary and should not be treated as an official compensation range.

Benefits and Work Environment

Evolent highlights a workplace focused on flexibility, work-life balance and employee autonomy. The company states that employees are supported in managing their work alongside their lives and are encouraged to bring their whole selves to work.

The posting also states that qualifying employees may receive comprehensive benefits, including health insurance benefits.

For this specific position, candidates should note the stated technical requirements for remote work:

• High-speed internet connection of at least 50 Mbps.
• Ability to connect directly to the home internet router using a wired connection.
• These requirements may change depending on future office reopening plans.

Important Hiring and Interview Information

Evolent states that its hiring process includes identity-verification steps. Candidates may be required to submit a government-issued photo ID and complete identity verification during interviews.

The final interview may require onsite attendance. Candidates may also be required to complete a comprehensive background check and in-person I-9 verification, with drug screening potentially applicable before employment.

The company also states that the use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation can result in immediate disqualification.

Who Should Apply?

The Evolent Analyst, WFM position may be a good fit for candidates who enjoy working with operational data and want to build a career in workforce management analytics.

Professionals with experience in advanced Excel, VBA, SQL, Power BI, Tableau, reporting, forecasting, MIS, data analysis or operations analytics may find the role particularly relevant.

Candidates should be comfortable working with large datasets, identifying patterns, preparing management reports and communicating insights to business stakeholders.

How to Apply

Application Link