Cigna Healthcare, a division of The Cigna Group, is hiring for the position of Claims Associate Representative in Bengaluru, India. This full-time, on-site opportunity is suitable for fresh graduates with a bachelor’s degree in Life Science, Pharmacy, Paramedical Science, Nursing, or a related field.
The role involves processing customer- and provider-submitted healthcare claims, resolving claim-related issues, and maintaining accuracy and productivity in a healthcare claims processing environment.
Job Details
| Particulars | Details |
|---|---|
| Company | Cigna Healthcare – The Cigna Group |
| Job Role | Claims Associate Representative |
| Job Requisition ID | 26012600 |
| Job Location | Bengaluru, India |
| Work Mode | On-site / Work from Office |
| Employment Type | Full-time |
| Experience | Freshers to 1 year |
| Qualification | Bachelor’s Degree |
| Work Shift | 5:00 PM to 2:00 AM IST |
| Application Deadline | November 20, 2026 |
| Job Category | Healthcare Claims Processing |
Positions
Cigna Healthcare is recruiting for the Claims Associate Representative position. The role focuses on processing healthcare claims and completing basic technical, administrative, and operational claims tasks under direct instructions and close supervision.
Job Responsibilities
Candidates selected for the Claims Associate Representative role will be responsible for:
- Processing and completing claims submitted by customers and healthcare providers.
- Maintaining a balance between processing speed, accuracy, productivity, and quality.
- Resolving claim-related issues efficiently and preventing errors during processing.
- Researching complex issues and analysing information to identify the root cause of problems.
- Addressing complaints by providing effective, complete, and timely resolutions.
- Developing knowledge of claims systems, tools, and departmental processes.
- Supporting customer experience through accurate claims handling and problem-solving.
Eligibility and Qualifications
Candidates interested in the Cigna Healthcare Claims Associate Representative job should meet the following educational requirements:
- Bachelor’s degree in Life Science.
- Bachelor’s degree in Pharmacy.
- Bachelor’s degree in Paramedical Science.
- Bachelor’s degree in Nursing.
- A related qualification in healthcare or life sciences.
Experience: Fresh graduates can apply. Up to one year of experience in a healthcare process or US healthcare insurance claims processing will be an added advantage.
Required Skills
Applicants should possess the following skills:
- Ability to meet productivity and quality performance targets consistently.
- Good computer skills and the ability to navigate multiple systems.
- Intermediate to advanced proficiency in Microsoft Excel and Outlook.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Problem-solving, research, and analytical abilities.
Work Location and Shift Details
- Location: Bengaluru, India
- Work Arrangement: Work from office
- Shift: 5:00 PM to 2:00 AM IST
- Shift Type: Core US shift
Candidates should consider the specified office-based work arrangement and evening-to-night shift before applying.
