Advertisement
Apcer Life Sciences is hiring Trainee Associates – Medical Information Contact Center for its growing pharmaceutical and life sciences operations. This is an excellent entry-level medical information job for B.Pharm and M.Pharm freshers who are interested in medical communication, pharmacovigilance interface activities, and literature research. The role offers hands-on exposure to global Medical Information (MI) processes, adverse event intake, and regulatory-compliant documentation in a hybrid work model.
Job Overview
- Job Title: Trainee Associate – Medical Information Contact Center
- Company: Apcer Life Sciences
- Industry: Pharmaceutical & Life Sciences
- Employment Type: Full-time, Permanent
- Experience Required: 0 years (Freshers eligible)
- Work Mode: Hybrid
- Job Locations: Ahmedabad, Noida
- Openings: 3
Key Responsibilities
- Respond to medical inquiries and product-related questions from physicians, pharmacists, consumers, and sales representatives.
- Accurately document inquiries and responses in approved databases and formats.
- Support the Medical Information Department in developing and updating standard response letters, FAQs, and reference documents.
- Collect and document adverse event (AE) details received via phone, email, fax, or other channels, following drug safety and local SOPs.
- Perform medical literature searches using databases such as PubMed, OVID, and EMBASE.
- Maintain and update product information databases (client-specific or APCER systems).
- Assist in the creation, review, and maintenance of SOPs and procedural documents.
- Prepare and review weekly and monthly reconciliation reports.
- Ensure compliance with project guidelines, SOPs, and regulatory requirements.
- Coordinate with internal teams and clients to ensure accurate and timely medical responses.
Eligibility & Qualifications
- UG: B.Pharm (Any specialization)
- PG: M.Pharm (Any specialization)
- Doctorate: PhD (Pharmacy) – optional
- Strong written and verbal communication skills
- Ability to conduct systematic medical literature reviews
- Basic understanding of pharmacovigilance and medical information processes
- Willingness to learn and work in a compliance-driven global environment
Key Skills
- Medical Information Services
- Medical Literature Search
- PubMed, OVID, EMBASE
- Adverse Event Intake
- Pharmacovigilance Support
- SOP Documentation
- Regulatory Compliance
- Scientific & Medical Communication
Salary & Benefits
- Estimated Salary Range: ₹3,00,000 – ₹5,00,000 per annum (CTC)
- Hybrid working opportunity
- Structured training for freshers in medical information
- Exposure to global pharmaceutical clients
- Career growth in Medical Information, Pharmacovigilance, and Regulatory Services
How to Apply
Advertisement
