Wipro has announced a Walk-In Drive for Medical Device Complaint Investigator roles for professionals with 0 to 8 years of experience. The company is conducting interviews in Pune, Hyderabad, and Gurgaon for Pune-based Work From Office (WFO) positions.
This is an excellent opportunity for candidates from Pharmacy, Biomedical Engineering, Nursing, and Life Sciences backgrounds who are looking to build or advance their careers in Medical Device Complaint Investigation, Risk Management, CAPA, and ISO 14971 compliance.
If you are searching for Medical Device Complaint Investigator Jobs in Pune 2026, Medical Device Vigilance Jobs, Pharmacovigilance Medical Device Jobs, or Medical Device Complaint Investigation Walk-In Drive, this opportunity is worth considering.
Job Overview
| Details | Information |
|---|---|
| Company | Wipro |
| Job Role | Medical Device Complaint Investigator |
| Employment Type | Full-Time |
| Work Mode | Work From Office (WFO) |
| Work Location | Pune, Maharashtra |
| Interview Locations | Pune, Hyderabad & Gurgaon |
| Experience | 0โ8 Years (Pune drive: 3โ8 Years) |
| Qualification | B.Pharm, M.Pharm, Biomedical Engineering, Nursing, Life Sciences Graduates & Postgraduates |
| Walk-In Dates | 8 July 2026 โ 10 July 2026 |
| Reporting Time | 10:00 AM โ 12:00 PM |
| Preferred Candidates | Immediate Joiners |
Key Responsibilities
Selected candidates will be responsible for:
- Investigating Medical Device complaints.
- Performing complaint assessment and documentation.
- Supporting Risk Management activities.
- Working on CAPA implementation and monitoring.
- Following ISO 14971 risk management processes.
- Supporting regulatory compliance for Medical Devices.
- Maintaining investigation reports and quality documentation.
- Collaborating with global quality and regulatory teams.
- Ensuring compliance with company SOPs and quality standards.
Required Skills
Candidates should possess:
- Excellent English communication skills.
- Knowledge of Medical Device Complaint Investigation.
- Understanding of Risk Management.
- Knowledge of CAPA.
- Familiarity with ISO 14971.
- Exposure to ISO 13485 quality systems.
- Ability to work rotational shifts.
- Willingness to relocate to Pune (if attending Hyderabad or Gurgaon drive).
- Readiness to work from office.
Educational Qualification
Applicants should have completed any of the following:
- B.Pharm
- M.Pharm
- Pharm.D
- Biomedical Engineering
- Nursing
- B.Sc Life Sciences
- M.Sc Life Sciences
- Other relevant Life Sciences degrees
Experience Required
Hyderabad & Gurgaon Walk-In
- 0โ8 Years
Pune Walk-In
- 3โ8 Years
Walk-In Interview Schedule
Pune Walk-In
Dates
8 July โ 10 July 2026
Reporting Time
10:00 AM โ 12:00 PM
Venue
Unit 2, Plot No. 31
Hinjewadi Phase 2
Rajiv Gandhi Infotech Park
Pune โ 411057
Contact Person
Varsha / Riya / Priyanka
Hyderabad Walk-In
Dates
8 July โ 10 July 2026
Reporting Time
10:00 AM โ 12:00 PM
Venue
Wipro Limited
Manikonda STPI
Survey No. 203/1
STPI Tower 6, 3rd Floor
Manikonda Village
Gachibowli
Hyderabad โ 500032
Contact Person
Pavan
Important: This interview is conducted in Hyderabad, but the selected candidates must relocate to Pune.
Gurgaon Walk-In
Dates
8 July โ 10 July 2026
Reporting Time
10:00 AM โ 12:00 PM
Venue
Wipro HR Services India Pvt. Ltd.
(SEZ) Building 2
Candor Techspace IT/ITES SEZ
Tikri, Sector 48
Gurgaon โ 122001
Contact Person
Simran
Important: Candidates selected through the Gurgaon drive will be required to relocate to Pune.
Documents Required
Candidates must carry:
- Updated Resume/CV
- Original Government Photo ID
- Mention the source of the walk-in at the top of the CV : WRITE BY PEN : MANDEEP SHARMA
Why Join Wipro?
- Opportunity to work with a leading global IT and healthcare services company.
- Exposure to Medical Device Complaint Investigation.
- Experience with ISO 13485 and ISO 14971 compliance.
- Career growth in Medical Device Quality and Regulatory Affairs.
- Work with international healthcare and medical device clients.
- Strong learning opportunities in Risk Management and CAPA.
How to Apply
Interested candidates can directly attend the walk-in interview between 8 July and 10 July 2026 at the nearest interview location (Pune, Hyderabad, or Gurgaon).
Candidates attending interviews in Hyderabad or Gurgaon should be willing to relocate to Pune, as all selected applicants will work from the Pune office.
Immediate joiners will be given preference.
INTERVIEW QUESTIONS
1st Round GROUP DISCUSSION FOR FRESHERS THEN TECHNICAL
IN GH
1. Tell me about yourself.
2. Why do you want to join Wipro?
3. Why are you leaving your current company?
4. Why Medical Devices instead of Pharma?
5. What do you know about Wipro?
6. Are you willing to relocate to Pune?
7. Are you comfortable working rotational shifts?
8. What are your strengths?
9. What are your weaknesses?
10. Describe your biggest achievement.
11. Describe a failure.
12. Why should we hire you?
13. What motivates you?
14. Where do you see yourself in five years?
15. Expected salary?
16. What is a Medical Device?
17. Difference between Medical Device and Drug?
18. What are Class I, II and III Medical Devices?
19. Give examples of Medical Devices.
20. What is MDR?
21. What is FDA?
22. What is CE Marking?
23. What is Post Market Surveillance?
24. What is Vigilance Reporting?
25. What is Adverse Event?
26. What is Complaint Handling?
27. Difference between Complaint and Feedback?
28. What is Product Recall?
29. What is Field Safety Corrective Action?
30. Why are Medical Device Complaints important?
31. Explain Complaint Investigation.
32. Steps involved in Complaint Investigation.
33. What information is collected?
34. How do you classify complaints?
35. What is reportability?
36. What if product is unavailable?
37. What if customer gives incomplete information?
38. How do you document findings?
39. Difference between investigation and root cause?
40. How do you close a complaint?
41. What is complaint trending?
42. What is repeat complaint?
43. How do you prioritize complaints?
44. What is complaint escalation?
45. How do you ensure documentation accuracy?
46. What is CAPA?
47. Difference between Correction and Corrective Action?
48. Difference between Preventive Action and Corrective Action?
49. CAPA lifecycle?
50. When do you initiate CAPA?
51. How do you verify CAPA effectiveness?
52. What documents are involved in CAPA?
53. Common CAPA failures?
54. Explain CAPA with an example.
55. What tools are used during CAPA?
56. What is Root Cause Analysis?
57. Explain Fishbone Diagram.
58. Explain 5 Why Analysis.
59. What is Fault Tree Analysis?
60. What is Pareto Analysis?
61. Difference between Root Cause and Immediate Cause?
62. How do you identify true root cause?
63. Give example of RCA.
64. Which RCA method do you prefer?
65. What if root cause cannot be determined?
66. What is ISO 13485?
67. Why is ISO 13485 important?
68. Key clauses?
69. What is Quality Management System?
70. Difference between ISO 9001 and ISO 13485?
71. What are Design Controls?
72. What is Traceability?
73. What are Device History Records?
74. What are Device Master Records?
75. What is Document Control?
76. What is ISO 14971?
77. Define Risk.
78. Difference between Hazard and Harm.
79. Risk Management Process.
80. What is Risk Control?
81. Risk Evaluation?
82. Residual Risk?
83. Benefit Risk Analysis?
84. Risk Acceptability?
85. Give one Risk Assessment example.
86. Customer reports device failure after surgery. What will you do?
87. Complaint lacks serial number.
88. Device returned damaged.
89. Customer is angry.
90. Doctor refuses to return device.
91. Investigation deadline is today.
92. Multiple complaints received for same batch.
93. Root cause points toward manufacturing.
94. Design defect suspected.
95. Customer provides conflicting information.
96. Product is unavailable for testing.
97. Complaint appears duplicate.
98. Device malfunction caused patient injury.
99. Regulatory authority requests investigation report.
100. Manufacturing disagrees with your findings.
101. Supplier caused defect.
102. Complaint received from another country.
103. Team member made documentation error.
104. Investigation delayed because lab is busy.
105. Manager asks to close complaint quickly.
106. Customer calls repeatedly asking for updates.
107. Risk assessment changes after investigation.
108. CAPA failed effectiveness check.
109. Product passes testing but complaint persists.
110. What would you do if you cannot identify root cause?
111. Explain a complaint investigation to a customer.
112. Explain CAPA to a non-technical person.
113. How do you write investigation reports?
114. How do you communicate bad news?
115. How do you handle conflict?
116. Tell us about teamwork.
117. How do you prioritize multiple complaints?
118. How do you maintain confidentiality?
119. Describe a difficult customer interaction.
120. How do you ensure accurate documentation?
121. Explain FMEA.
122. Difference between FMEA and CAPA.
123. Difference between Risk Analysis and Risk Assessment.
124. What is Risk Priority Number (RPN)?
125. How is Severity scored?
126. How is Occurrence scored?
127. How is Detection scored?
128. What is Design FMEA?
129. What is Process FMEA?
130. What software have you used for Complaint Handling?
131. Explain 21 CFR Part 820.
132. Explain Good Documentation Practices (GDP).
133. Difference between Deviation, OOS and Complaint.
134. What is Change Control?
135. What is Internal Audit?
136. Explain Corrective Action effectiveness.
137. What KPIs are used in Complaint Investigation?
138. Explain Risk Matrix.
139. What is Human Factors Engineering?
140. Why do complaint investigations fail?
Most Frequently Asked Technical Questions (Highest Probability)
If you have limited time, focus on these:
- Tell me about yourself.
- What is a Medical Device Complaint?
- Explain Complaint Investigation.
- What is CAPA?
- Difference between Corrective and Preventive Action.
- What is Root Cause Analysis?
- Explain the 5 Whys.
- Explain Fishbone Diagram.
- What is ISO 13485?
- What is ISO 14971?
- Difference between Hazard and Risk.
- What is FMEA?
- What is Risk Assessment?
- What would you do if a customer reports a device failure?
- How do you investigate a complaint with incomplete information?
- What documents are required during a complaint investigation?
- How do you decide whether a complaint is reportable?
- What if you cannot determine the root cause?
- Why do you want to work in Medical Devices?
- Why should Wipro hire you?
