Tilda Research is hiring for the Site Engagement Associate role within Clinical Operations in India. This remote opportunity is focused on supporting clinical research sites throughout the clinical trial lifecycle, including EDC data entry, query resolution, regulatory documentation, study start-up, financial processes, patient stipends, and eSource development.
The position is suited to clinical research professionals with 1–3 years of experience, preferably as a Clinical Research Coordinator (CRC) or in a comparable site-level clinical research role. The selected candidate will work US East Coast hours and collaborate directly with research sites to improve operational execution and reduce administrative burden.
Job Overview
| Details | Information |
|---|---|
| Company | Tilda Research, Inc. |
| Job Role | Site Engagement Associate |
| Department | Clinical Operations |
| Location | India |
| Work Mode | Remote |
| Working Hours | US East Coast Hours |
| Experience | 1–3 years of clinical research experience |
| Preferred Experience | Clinical Research Coordinator (CRC) or comparable site-level clinical research role |
About the Role
The Site Engagement Associate is an individual contributor responsible for supporting clinical research sites and ensuring high-quality service delivery throughout the clinical trial lifecycle.
The role works directly with site personnel and supports critical clinical trial activities such as EDC data entry, data query resolution, regulatory binder management, invoicing, patient stipend processes, study start-up, regulatory documentation, and eSource development.
The Site Engagement Associate will also serve as a primary contact for site questions related to platform functionality and operational workflows and help sites successfully adopt the Tilda platform.
Roles & Responsibilities
- Support day-to-day clinical trial operations, including EDC data entry, data query resolution, regulatory binder setup and maintenance, invoicing, and patient stipend processes.
- Work with site personnel to ensure operational activities are completed accurately and on time.
- Identify and resolve site issues and collaborate with cross-functional teams when required.
- Serve as a primary point of contact for questions related to platform functionality and operational workflows.
- Build and maintain eSource within the Tilda Sense platform in alignment with sponsor data requirements, protocol expectations, and site workflows.
- Support study start-up activities and ongoing regulatory documentation.
- Build collaborative relationships with clinical research site personnel.
- Support onboarding of new sites and sponsor counterparts onto the Tilda platform.
- Provide guidance, training, and troubleshooting to support successful platform adoption.
- Gather and communicate site feedback to improve Tilda’s technology, services, and operational workflows.
- Adapt to new therapeutic areas, protocols, and trial designs.
- Monitor and track site performance and operational metrics.
- Partner with the Site Engagement Director to implement and maintain best practices for site service delivery.
- Identify opportunities to streamline processes and improve site workflows.
- Contribute to continuous improvement of internal processes, documentation, and operational standards.
- Maintain accuracy, responsiveness, and quality across assigned studies and sites.
Qualifications
- 1–3 years of experience in clinical research, preferably as a Clinical Research Coordinator (CRC) or in a comparable site-level clinical research role.
- Direct, hands-on experience supporting and delivering clinical trials from the research site perspective.
- Working knowledge of clinical trial operations, including study start-up, regulatory documentation, data management, and site financial processes.
- Experience working with clinical trial technology such as EDC, CTMS, eSource, eRegulatory, or similar systems.
Required Skills
Candidates should have:
- Strong organizational and time-management skills.
- Ability to manage multiple studies, sites, and priorities.
- Excellent written and verbal communication skills.
- Strong interpersonal and relationship-building skills.
- Strong attention to detail.
- Commitment to data quality and operational excellence.
- Problem-solving skills and the ability to independently resolve operational challenges.
- Ability to quickly learn new technologies, therapeutic areas, protocols, and clinical trial workflows.
- Ability and willingness to occasionally travel to clinical research sites.
- Ability to work in a dynamic, fast-paced environment with evolving priorities.
- Ability to work independently while collaborating effectively with cross-functional teams.
How to Apply
