Red Nucleus has announced a new hiring opportunity for the position of Business Analyst, Operations in its Corporate Services team. The position is associated with Pune, Maharashtra, and will be performed remotely.

This Red Nucleus Business Analyst Operations job is suitable for professionals with experience in business operations, PMO operations, project operations, resource management, professional services operations, or operational excellence. Candidates with strong analytical capabilities, Microsoft Excel skills, resource planning knowledge, and experience working with enterprise business systems can consider applying.

Red Nucleus operates in the life sciences industry, providing strategic learning and development, scientific advisory, and medical communications solutions. According to the company, its global workforce includes nearly 800 full-time employees.

Red Nucleus Business Analyst Operations Job Overview

Job Responsibilities

As a Business Analyst, Operations at Red Nucleus, the selected candidate will support the company’s Operational Excellence Center of Excellence and work with multiple business functions.

Key responsibilities include:

• Support the execution and continuous improvement of the enterprise delivery operating model.
• Administer governance processes, operational reviews, and delivery management standards.
• Ensure teams follow established enterprise policies, procedures, and operational best practices.
• Maintain and improve SOPs, playbooks, templates, and governance documentation.
• Monitor operational compliance and identify opportunities for process improvement.
• Facilitate operational review meetings and track actions and accountability.
• Support resource planning, capacity tracking, demand analysis, and utilization monitoring.
• Maintain resource availability, skill inventory, and workforce planning information.
• Analyze utilization trends and identify capacity risks and optimization opportunities.
• Work with delivery leaders to improve resource forecasting and workforce deployment.
• Support the development and maintenance of operational dashboards and reports.
• Partner with Finance and business operations teams to support data-driven decision-making.
• Maintain data quality and consistency across operational reporting systems.
• Identify operational bottlenecks and assist stakeholders in implementing scalable solutions.
• Support organizational change management and adoption of new operational processes.
• Assist with documentation, communication, and training for new operational practices.
• Serve as a power user for delivery-related business systems and tools.
• Support optimization of PSA, ERP, CRM, resource management, and project portfolio systems.
• Assist with system enhancements, testing, configuration, and user enablement.
• Collaborate with IT and Business Systems teams to improve workflows and identify automation opportunities.
• Work cross-functionally with Delivery Managers, PMO, Finance, Sales Operations, HR, and Business Systems teams.

Education & Qualifications

Candidates applying for the Red Nucleus Business Analyst Operations vacancy should have a:

Bachelor’s Degree in Business Administration, Operations Management, Project Management, Information Systems, Finance, or a related field.

Applicants should also have approximately 3–5+ years of relevant professional experience in one or more of the following areas:

• Project Operations
• PMO Operations
• Professional Services Operations
• Resource Management
• Business Operations
• Operational Excellence

Required Skills

Red Nucleus is looking for candidates with experience supporting operations in a professional services, consulting, or technology services organization.

Important skills include:

• Resource planning and utilization management
• Capacity planning and forecasting
• Portfolio and operational reporting
• Operational governance
• Professional services delivery models
• Advanced or strong Microsoft Excel capabilities
• Business and operational data analysis
• Process improvement
• Stakeholder management
• Cross-functional collaboration
• Facilitation and communication
• Operational reporting and dashboards
• Data quality management

Experience working with PSA, ERP, CRM, IT ticketing, and project portfolio management systems is also required or highly relevant to the role.

Preferred Qualifications

Candidates may have an additional advantage if they possess experience with:

• Oracle NetSuite
• Oracle Suite Projects Pro
• Salesforce CRM
• UKG
• Multi-business-unit service organizations
• Enterprise transformation initiatives

Professional certifications such as Lean, Six Sigma, PMP, PMI-PMOCP, or related operational certifications are preferred but are not stated as mandatory.

Why Consider This Opportunity?

The Red Nucleus Business Analyst Operations role provides an opportunity to work across operational excellence, business analytics, resource management, process improvement, governance, and enterprise systems.

The position also offers exposure to multiple business functions, including Finance, Sales Operations, Project Management, Human Resources, Delivery Operations, and Business Systems.

Another major feature of this opportunity is its remote work arrangement, with the position listed under Pune, Maharashtra.

Benefits

The official job description emphasizes a collaborative global working environment, meaningful work, professional development, operational transformation exposure, and a remote working arrangement.

Candidates should note that specific benefits such as insurance, paid leave, bonuses, or other compensation components were not detailed in the provided job posting. Applicants should verify the complete benefits package directly with Red Nucleus during the recruitment process.

How to Apply

Application Link