Are you looking for a biotechnology job that combines scientific knowledge with customer interaction and technical support? BTL Biotechno Labs Pvt Ltd is hiring a Product Support Associate – Biotech and Lifescience in Delhi. This exciting opportunity is ideal for candidates with a Master’s degree in Biotechnology who want to build a career in biotech sales support, scientific coordination, customer engagement, and technical product management.

The position offers exposure to biotechnology products, customer relationship management, scientific marketing activities, tender documentation, and technical support, making it a valuable career opportunity for biotechnology professionals seeking industry experience beyond laboratory research.

Job Details

Key Responsibilities

As a Product Support Associate, you will:

• Prepare and send quotations using Excel and software tools.
• Update pricing according to product category, value, and management guidelines.
• Maintain quotation databases and perform customer follow-ups.
• Identify new prospects and expand the customer base.
• Coordinate with suppliers and internal teams for pricing and product documentation.
• Prepare purchase orders and related commercial documents.
• Manage tender documentation, annual rate contracts, and customs clearance paperwork.
• Organize scientific workshops, technical meetings, and marketing initiatives.
• Provide pre-sales and post-sales technical support.
• Conduct customer training and scientific product discussions.
• Collaborate with sales teams to execute business strategies.
• Perform additional responsibilities assigned by management.

Eligibility Criteria

Candidates applying for this biotechnology job should possess:

Educational Qualification

• Master’s Degree (M.Sc.) in Biotechnology.

Preferred Skills

• Strong theoretical knowledge of biotechnology and life sciences.
• Proficiency in Microsoft Office applications.
• Basic mathematical and analytical skills.
• Excellent verbal and written communication abilities.
• Strong organizational and time management skills.
• Customer service orientation and professional telephone etiquette.
• Ability to manage multiple deadlines effectively.

Why Join BTL Biotechno Labs?

This role is ideal for biotechnology professionals who wish to remain connected to science without working in a laboratory environment.

Benefits of the Role

• Exposure to leading biotechnology and life science products.
• Opportunity to work closely with customers and researchers.
• Scientific marketing and technical support experience.
• Career growth in biotech sales support and product management.
• Diverse responsibilities across customer engagement, operations, and technical services.
• Professional development in the biotechnology industry.

How to Apply

Interested candidates can send their updated resume directly to:

📧 careers@biotechnolabs.com

Applicants are advised to mention “Product Support Associate – Biotech and Lifescience” in the subject line of their email.