MRO Corp Hiring for Analyst – ROI Operations in Pune

MRO Corp is hiring for the position of Analyst – ROI Operations in Pune, Maharashtra. The role involves reviewing and processing healthcare-related requests, analyzing supporting documents, maintaining data accuracy, and ensuring requests are routed to the appropriate teams.

Candidates with 2–10 years of experience in US healthcare processes such as Release of Information (ROI), Claims Adjudication/Adjustment, Medical Billing, or Revenue Cycle Management (RCM) can apply.

Job Details

Positions

• Position: Analyst – ROI Operations
• Department/Function: Customer Service
• Location: Pune, Maharashtra

Job Responsibilities

Selected candidates will be responsible for:

• Reviewing provided documents, analyzing requests, and determining appropriate routing or assignment.
• Assessing and categorizing incoming requests based on request type, priority, and supporting documentation.
• Assigning requests to the appropriate team or individual.
• Ensuring data integrity and compliance with established standards.
• Maintaining and updating internal databases to ensure data quality and consistency.
• Collaborating with team members to achieve productivity and performance targets.
• Managing workloads efficiently while working across different shifts.
• Supporting data analysis and process improvements to enhance operational efficiency and accuracy.
• Completing assigned tasks with professionalism and attention to detail.

Eligibility and Qualifications

Candidates must meet the following requirements:

• 2–10 years of experience in any US healthcare process.
• Relevant experience in Release of Information (ROI), Claims Adjudication/Adjustment, Medical Billing, or Revenue Cycle Management (RCM).
• Healthcare document retrieval experience will be an added advantage.
• Ability to interpret detailed healthcare documentation.
• Basic knowledge of US healthcare compliance regulations, including HIPAA.
• Willingness to work in different shifts.

Required Skills

• Strong written and reading communication skills.
• Effective verbal communication.
• Knowledge of US healthcare compliance requirements, including HIPAA.
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
• Experience with data processing software, tools, and platforms is an advantage.
• Ability to work in a fast-paced, target-driven environment.
• Strong attention to detail and data accuracy.
• Ability to manage deadlines and maintain productivity.

Key Performance Indicators (KPIs)

Employee performance will be evaluated based on:

1. Data Accuracy: Maintaining high accuracy standards and eliminating processing errors.
2. Individual Performance: Improving productivity and meeting performance standards.
3. Job Knowledge: Acquiring and applying process knowledge to achieve project objectives.
4. Compliance: Staying updated with client requirements, organizational policies, and compliance standards.

Work Location and Application Details

Important Notice: This is a full-time office-based position requiring employees to work five days a week.