Cigna Healthcare, a division of The Cigna Group, is hiring for two positions at its Bengaluru, Karnataka location. The openings are for Enrollment/Billing Associate Representative and Pharma Claims Representative. Candidates with a bachelor’s degree, including graduates from Pharmacy, Medical, Paramedical, and Nursing backgrounds, can apply for the relevant positions based on the eligibility requirements.
Both positions are full-time and on-site opportunities. Freshers can apply for the Enrollment/Billing Associate Representative role, while the Pharma Claims Representative position requires at least one year of experience in healthcare services or healthcare insurance claims processing.
Cigna Healthcare Recruitment 2026 – Job Details
| Particulars | Details |
|---|---|
| Company | Cigna Healthcare – The Cigna Group |
| Job Location | Bengaluru, Karnataka |
| Work Mode | On-site |
| Employment Type | Full-time |
| Number of Positions | 2 |
| Recruitment Type | Online Application |
| Official Careers Page | Cigna Healthcare |
Positions Available at Cigna Healthcare
1. Enrollment/Billing Associate Representative
Freshers Eligible
| Particulars | Details |
|---|---|
| Job Title | Enrollment/Billing Associate Representative |
| Job ID | 26010627 |
| Location | Bengaluru, India |
| Experience | Freshers or 0–1 year |
| Qualification | Bachelor’s Degree |
| Work Mode | On-site |
| Job Type | Full-time |
Role Summary:
The Enrollment/Billing Associate Representative will provide customer service and support client invoicing, account reconciliation, collections, and customer enrollment into applicable benefit systems.
Key Responsibilities:
- Manage assigned portfolios of client accounts.
- Enroll customers in applicable systems.
- Perform tasks related to collections processes and procedures.
- Review client accounts receivable and prepare necessary adjustments.
- Research and respond to billing and payment inquiries.
- Coordinate with third-party administrators, brokers, and clients to reconcile accounts receivable.
- Research member eligibility and rate variances.
- Resolve member-level discrepancies through necessary adjustments.
- Handle special billing and reporting requests.
- Analyze client data using reports and available resources.
- Prepare and distribute Schedule A and C tax forms.
- Coordinate activities to ensure compliance with tax regulations.
Eligibility and Qualifications:
- Freshers or candidates with 0–1 year of experience.
- Bachelor’s degree.
- Accounts Receivable experience is an added advantage.
- Ability to handle complex, difficult, or escalated issues.
- Strong organizational aptitude and attention to detail.
- Ability to multitask and prioritize workload.
Required Skills:
- Intermediate Microsoft Excel and Access knowledge.
- VLOOKUP proficiency, Pivot Tables, and Excel formulas.
- Strong analytical and problem-solving skills.
- Effective verbal and written communication.
- Customer service and client relationship management.
- Time management and prioritization.
- Ability to work with internal and external stakeholders.
Apply Online: Enrollment/Billing Associate Representative – Cigna Careers
2. Pharma Claims Representative
Healthcare / Pharmacy Graduates
| Particulars | Details |
|---|---|
| Job Title | Pharma Claims Representative |
| Job ID | 26012406 |
| Location | Bengaluru, India |
| Experience | Minimum 1 year |
| Qualification | Any Graduate – Medical, Paramedical, Pharmacy or Nursing |
| Work Mode | On-site |
| Job Type | Full-time |
| Work Timings | 7:30 AM – 4:30 PM IST |
Role Summary:
The Pharma Claims Representative will handle international pharmacy insurance claims, examine and process claims, resolve customer queries, and ensure claims are processed according to policy terms and conditions.
Key Responsibilities:
- Adjudicate international pharmacy claims according to policy terms and conditions.
- Meet individual and team productivity and quality targets.
- Monitor and highlight high-cost claims to relevant stakeholders.
- Track claim turnaround times and escalate delays to supervisors.
- Respond to inquiries regarding plan design, eligibility, and claims status.
- Resolve customer issues through effective communication.
- Identify potential process improvements and recommend solutions.
- Support team members in achieving operational goals.
- Work across international business operations according to service requirements.
- Follow organizational policies, practices, training, and certification requirements.
Eligibility and Qualifications:
- Graduate in any discipline.
- Eligible educational backgrounds include:
- Medical
- Paramedical
- Pharmacy
- Nursing
- Minimum 1 year of experience in healthcare services or healthcare insurance claims processing.
- Working knowledge of the insurance industry and relevant regulations.
- Experience in medical administration, claims processing, or a contact centre environment is advantageous.
Required Skills:
- Knowledge of international insurance claims processing.
- Good English communication skills.
- Proficiency in Microsoft Office.
- Strong critical thinking and decision-making abilities.
- Excellent attention to detail and accuracy.
- Strong interpersonal and customer service skills.
- Ability to manage multiple priorities and meet targets.
- Workflow management and organizational skills.
- Problem-solving and process improvement capabilities.
Work Timings: 7:30 AM to 4:30 PM IST.
Apply Online: Pharma Claims Representative – Cigna Careers
