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Job highlights

Work/Life Balance

Time management

Flexibility

Problem Solving

Are you passionate about delivering top-notch customer service and solving problems via email? HCLTech is excited to announce walk-in interviews for freshers in the Email Support role at our Gurugram location. Join a leading global company and kickstart your career!

Job Details

  • Role: Email Support (Non-Voice)
  • Company: HCLTech
  • Location: DLF Cyber City, Gurugram
  • Experience: Freshers (0 years)
  • Employment Type: Full-Time, Permanent
  • Salary: Not disclosed
  • Shift: 24/7 rotational shifts (5 days working, 2 rotational offs)
  • Perks: Chargeable cab service, one-time meal provided

Eligibility Criteria

  • Education: Any graduate (Note: BCA, MCA, BTech, and MTech graduates are not eligible)
  • Skills:
  • Strong English communication skills
  • Excellent email writing abilities
  • Customer service orientation

Job Responsibilities

  • Respond to customer queries via email, providing timely and accurate solutions.
  • Utilize deductive reasoning to make sound business decisions and provide best-in-class support.
  • Collaborate with cross-functional teams to maintain client databases, validate order information, and verify payment terms with high attention to detail.

Walk-In Interview Details

  • Date: 9th – 10th November 2024
  • Time: 11:00 AM – 5:00 PM
  • Venue: HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022
  • Contact: Rohit (9205045344)

What to Bring

  • Two copies of your resume
  • A valid ID proof

Why Join HCLTech?

At HCLTech, we offer a professional work environment, a structured career path, and opportunities to grow within the organization. Join us and make a difference in the lives of our customers through your email support expertise! Don’t miss this opportunity to launch your career with a leading company.