EVERSANA is conducting a Walk-In Drive in Pune for Analyst / Senior Analyst – International Healthcare Voice Process positions. This hiring opportunity is open to freshers as well as candidates with up to 5 years of experience who have excellent English communication skills and are comfortable working in US night shifts.
Candidates interested in building a career in the healthcare support and international voice process domain can attend the EVERSANA Walk-In Drive on 3 September 2026 at the company’s Pune location.
EVERSANA Walk-In Drive 2026 – Job Overview
| Particulars | Details |
|---|---|
| Company | EVERSANA |
| Position | Analyst / Sr Analyst |
| Process | International Healthcare Voice Process |
| Experience | 0–5 Years |
| Freshers Eligible | Yes |
| Job Location | Pune, Maharashtra |
| Work Mode | Work From Office |
| Employment Type | Full-Time |
| Shift | US Shift / Night Shift |
| Working Days | 5 Days a Week |
| Walk-In Date | 3 September 2026, Thursday |
| Walk-In Time | 12:00 PM – 2:00 PM |
About the EVERSANA Healthcare Voice Process Role
The Analyst / Sr Analyst – International Healthcare Voice Process role involves handling inbound and outbound interactions related to healthcare services.
Selected candidates will communicate with customers, document interactions, address queries and complaints, maintain patient confidentiality, and coordinate with internal teams for issue resolution.
This opportunity may be particularly suitable for candidates seeking healthcare voice process jobs in Pune, international voice process opportunities, and entry-level healthcare support careers.
Key Responsibilities
Candidates selected for the EVERSANA Analyst / Senior Analyst role will be responsible for:
- Handling inbound and outbound calls related to healthcare services.
- Providing professional customer service while addressing queries, concerns and complaints.
- Accurately documenting call interactions in internal CRM systems.
- Following HIPAA requirements and company policies related to patient confidentiality.
- Collaborating with internal departments to resolve customer issues promptly.
- Working toward defined performance metrics, including call quality, Average Handling Time (AHT) and First Call Resolution (FCR).
- Following up on unresolved issues and ensuring timely closure.
- Maintaining professional communication throughout customer interactions.
Eligibility & Qualifications
Candidates interested in the EVERSANA Walk-In Drive in Pune should meet the following requirements:
- Experience: Freshers and candidates with 0–5 years of experience can apply.
- Excellent verbal and written communication skills in English.
- Candidates must be comfortable working in US shifts/night shifts.
- Willingness to work five days per week, including Saturday and Sunday depending on the assigned schedule.
- Knowledge of Spanish is an added advantage.
- Candidates should be comfortable working from the Pune office.
Educational Qualification: The provided recruitment notice does not specify a particular degree or academic qualification. Candidates should therefore avoid assuming that a specific degree is mandatory unless EVERSANA confirms it during the recruitment process.
Skills Required
Candidates with the following skills may be suitable for this healthcare voice process opportunity:
- English communication
- Customer service
- Inbound and outbound calling
- Healthcare process knowledge
- CRM documentation
- Patient confidentiality awareness
- Problem-solving
- Professional telephone etiquette
- Ability to work in night shifts
- Team collaboration
Knowledge of healthcare terminology, HIPAA requirements or previous international voice process experience may also be useful for the position.
Why Consider This Opportunity?
The EVERSANA Healthcare Voice Process Walk-In Drive offers an opportunity for both freshers and experienced candidates to explore careers in international healthcare support.
Potential career exposure includes:
- International healthcare operations
- Customer and patient support processes
- Healthcare communication
- CRM and case documentation
- HIPAA-oriented working practices
- Performance-driven voice operations
- Experience working with international healthcare processes
EVERSANA Walk-In Drive Date & Venue
Date: Thursday, 3 September 2026
Time: 12:00 PM to 2:00 PM
Venue:
EVERSANA
Godrej Skyline / Godrej Koregaon Park Annexe
Unit 601, 6th Floor
Koregaon Park
Pune – 411036, Maharashtra
Candidates should plan to reach the venue before the specified reporting window.
How to Apply for EVERSANA Walk-In Drive
This recruitment is being conducted through a walk-in drive. Interested and eligible candidates can directly visit the specified Pune venue on 3 September 2026 between 12:00 PM and 2:00 PM.
Candidates may consider carrying:
- Updated resume/CV
- Government-issued photo ID
- Passport-size photographs
- Educational documents
- Experience/relieving documents, if applicable
- Salary documents, if applicable
