BioResource Biotech Pvt. Ltd., a leading player in the bioresource and biotechnology sector, is seeking a highly motivated and experienced Executive Customer Support professional to join our growing team in Pune. This is an exciting opportunity to contribute significantly to the success of a dynamic company operating within a rapidly expanding industry. If you possess strong communication skills, a meticulous approach to detail, and a proven track record in government tender submission, we encourage you to apply.
About BioResource Biotech Pvt. Ltd.
BioResource Biotech Pvt. Ltd. is a Pune-based marketing and distribution company focused on the life sciences, healthcare, and related fields. They offer a variety of products and services, including equipment, instruments, and support for research and industrial applications in various sectors.
Job Description: Executive Customer Support
The Executive Customer Support will play a pivotal role in managing our interactions with government clients, focusing primarily on the successful submission of tenders. This position requires a strong understanding of government procurement processes, exceptional organizational skills, and the ability to work effectively under pressure to meet tight deadlines. Key responsibilities include:
- Government Tender Management: This includes identifying, analyzing, and preparing comprehensive bids for central and state government tenders, railways, defense, and the Government e-Marketplace (GEM). You will be responsible for the entire tender lifecycle, from initial assessment to final submission.
- Communication and Coordination: Maintaining clear and consistent communication with internal teams and government officials is crucial. This includes responding to queries, providing updates, and ensuring all documentation is accurate and submitted on time.
- Documentation and Compliance: Meticulous record-keeping and adherence to all relevant government regulations and tender requirements are essential. You will be responsible for maintaining detailed records of all submitted tenders and tracking their progress.
- Data Analysis and Reporting: Analyzing tender data to identify trends, opportunities, and areas for improvement is essential for optimizing our tender submission strategy. Regular reporting on key performance indicators (KPIs) will be required.
- Relationship Building: Developing and maintaining positive relationships with government agencies and officials will be key to securing successful tender outcomes.
Qualifications and Skills:
To excel in this role, you will need the following:
- Education: A Bachelor’s or Master’s degree in a Life Science stream (e.g., Biotechnology, Biology, Biochemistry, Pharmacy) is mandatory.
- Experience: 1-2 years of hands-on experience in government tender submission, specifically with central and state governments, railways, defense, and/or GEM, is essential.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required. Experience with e-procurement portals and tender management software is highly desirable.
- Soft Skills: Excellent written and verbal communication skills, strong organizational and time-management skills, attention to detail, ability to work independently and as part of a team, and problem-solving skills are crucial.
- Legal Acumen: A working understanding of government procurement regulations and legal compliance is highly advantageous.
Benefits of Working at BioResource Biotech Pvt. Ltd.:
Location: Pune, India
How to Apply:
Interested and qualified candidates are encouraged to apply by submitting their resume and cover letter to:
- Email: hr@bioresourcebiotech.com
- Phone: +91-9049002367 / +91-20-25896379
We look forward to hearing from you! Please note that only shortlisted candidates will be contacted.
