Looking for a pharmaceutical quality assurance job in Hyderabad? Sanofi has announced an exciting opportunity for the position of Specialist Quality Services (Product Complaints) in Hyderabad, India. Candidates with 1-3 years of pharmaceutical industry experience and qualifications in Life Sciences, Healthcare, Engineering, Business Administration, or Information Technology are encouraged to apply.
This Sanofi Specialist Quality Services job offers professionals an opportunity to work in a global, AI-powered biopharmaceutical company focused on improving healthcare outcomes through innovation and scientific excellence.
Job Details
- Company: Sanofi
- Position: Specialist Quality Services (Product Complaints)
- Location: Hyderabad, Telangana, India
- Experience Required: 1-3 Years
- Employment Type: Full-Time
- Application Deadline: July 28, 2026
- Industry: Pharmaceutical Quality Assurance, Product Complaints, Quality Management Systems
Key Responsibilities
The selected candidate will:
- Manage Product Technical Complaints (PTC) and Field Alerts from receipt to closure.
- Handle complaints related to pharmaceutical products, biologics, medical devices, and combination products.
- Ensure compliance with internal procedures and global regulatory requirements.
- Collaborate with Pharmacovigilance, Manufacturing, Regulatory Affairs, Medical Information, Legal, and Commercial teams.
- Conduct complaint assessments and maintain complaint databases.
- Perform batch genealogy and recurrence checks for complaints.
- Coordinate complaint investigations with Contract Manufacturing Organizations (CMOs).
- Review investigation reports, root cause analyses, and CAPA documentation.
- Handle Quality Management System (QMS) records and ensure data privacy compliance.
- Monitor complaint management KPIs and support continuous process improvements.
Eligibility Criteria
Candidates applying for the Sanofi Specialist Quality Services (Product Complaints) job should possess:
Educational Qualification
- Bachelor’s or Master’s degree in:
- Life Sciences
- Healthcare
- Business Administration
- Engineering
- Information Technology
Experience
- 1 to 3 years of experience in the pharmaceutical industry.
- Experience in quality functions, product complaints handling, or Quality Management Systems is preferred.
Required Skills
- Strong analytical and problem-solving abilities.
- Knowledge of pharmaceutical quality processes and regulatory requirements.
- Excellent verbal and written English communication skills.
- Strong organizational and multitasking skills.
- Team-oriented and proactive mindset.
- Ability to work efficiently in a fast-paced environment.
Why Join Sanofi?
Sanofi offers employees:
- Opportunity to work with one of the world’s leading biopharmaceutical companies.
- International exposure and collaboration with global teams.
- Career growth through promotions and internal mobility.
- Comprehensive healthcare and wellness benefits.
- Inclusive and diverse workplace culture.
- Exposure to AI-driven healthcare innovation and advanced pharmaceutical technologies.
- Competitive compensation and employee benefits package.
How to Apply
