ICON is inviting applications for the position of Intern – Investigator Payment Associate in Chennai, India. This full-time opportunity is suitable for graduates in Finance, Commerce, Accounting, Business Administration, or a related field.
The role focuses on investigator payment processing support, payment query resolution, administrative coordination, and communication with clinical teams, investigative sites, vendors, and internal departments.
Job Details
| Particulars | Details |
|---|---|
| Company | ICON |
| Job Role | Intern – Investigator Payment Associate |
| Job ID | JR161951 |
| Location | Chennai, India |
| Employment Type | Full-time |
| Work Arrangement | Office With Flex |
| Qualification | Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or a related field |
| Application Mode | Online |
Position: Intern – Investigator Payment Associate
The selected candidate will support ICON’s Investigator Payments team with payment setup, maintenance, and issue resolution. The role also involves coordinating with clinical project managers, investigative site personnel, and other departments to ensure payments are handled accurately and efficiently.
Key Responsibilities
- Support the setup and maintenance of investigator payments.
- Assist the team lead and address customer concerns when a senior Investigator Payments Group team member is unavailable.
- Support clinical staff in executing accurate and timely investigator payments according to investigator contracts.
- Respond to payment inquiries from investigative site personnel and ICON or sponsor Clinical Project Managers.
- Coordinate with Clinical, PTS, IT, Finance, Legal, and Contracts departments to resolve payment queries.
- Build productive working relationships with clinical teams and other internal departments.
- Improve knowledge of Investigator Payments Group systems and processes.
- Manage payment-related expectations through effective communication and coordination.
Eligibility and Qualifications
Candidates applying for the ICON Intern – Investigator Payment Associate job should have:
- A bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or a related field.
- The legal right to work in India for this position.
Required Skills
- Working knowledge of Microsoft Excel, Word, Outlook, and Access.
- Excellent written and verbal communication skills.
- Strong organizational and administrative abilities.
- Problem-solving skills.
- Customer relationship management skills.
- Ability to coordinate with management, vendors, and clients.
- Ability to adapt to a dynamic work environment and meet strict deadlines and targets.
- Good numerical ability, which is an advantage.
