Job Description:
Are you looking to build an extraordinary career in Customer Support Voice Process?
Role & Responsibilities:
- Solve routine problems by referring to general guidelines.
- Interact within your own team and direct supervisor.
- Receive detailed instructions on daily tasks and new assignments.
- Make decisions that impact your own work.
- Contribute individually as part of a team with a focused scope of work.
- Work in rotational shifts (as required).
Key Skills:
- Adaptable and flexible
- Ability to work well in a team
- Commitment to quality
- Process-oriented
Team Overview:
- Network Operations Vertical: Maintains a robust integration framework to help clients address challenges, improve margins, and enhance customer service.
- Telecom Operations Team: Develops structures, processes, and capabilities for managing telecommunications networks.
- Customer Service Management Team: Manages interactions with current and potential customers, enhances customer satisfaction, ensures retention, and drives sales growth.
Important Details:
- Location: Mumbai, Mumbai Suburban, Mumbai (All Areas)
- Walk-in Interview Date: 26 June
- Time: 11:00 AM – 3:00 PM
- Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), Mumbai, Maharashtra 400079
Contact Persons:
- Azlifa
- Ichhita
- Shubham
- Linta
Additional Information:
- Transportation: Two-way cab facility provided (Pick-up and drop-off within Accenture transportation boundary).
- How to Apply: Send your resume to jobs_customersupport@accenture.com
