Founded in 1984, Dr. Reddy’s Laboratories Ltd. is a global pharmaceutical leader headquartered in India. With over 24,000 employees worldwide, the company’s mission is to make quality healthcare accessible and affordable. They operate in over 66 countries, providing innovative medicines that serve millions of patients globally. Dr. Reddy’s commitment to sustainability, diversity, and innovation underscores their ambition to reach 1.5 billion patients by 2030. The company promotes a dynamic, inclusive work culture where employees are empowered to drive meaningful change in healthcare.

The Medical Information Associate role is based in Hyderabad, India, and supports the Medical Affairs and Pharmacovigilance (PV) team for North America. This role involves managing the medical information database, creating scientific documents, and collaborating closely with the Medical Information Call Center (MICC). The Medical Information Associate is a key contributor to Dr. Reddy’s Medical Information Strategy, ensuring the quality and availability of product information.

Key Responsibilities

1. Content Development: Create high-quality, scientifically accurate medical response documents to meet customer inquiries and support medical objectives.
2. Call Center Support: Provide guidance to the MICC on escalated inquiries and assist with training.
3. Medical Content Review: Collaborate with internal teams to review medical content for external customers, aiding in product access and launch preparedness.
4. SOP Management: Maintain standard operating procedures (SOPs) and ensure vendor compliance with training.
5. Cross-functional Collaboration: Work with Medical Affairs, Regulatory, and Pharmacovigilance teams to provide necessary medical information and product database maintenance.
6. Stakeholder Engagement: Communicate emerging trends and quality issues to relevant teams.
7. Vendor and Project Management: Participate in initiatives within the Medical Information (MI) team and across functions to enhance database efficiency.

Qualifications and Skills

To succeed in this role, candidates should meet the following qualifications:

• Education: Pharm D required
• Experience: Minimum of 3 years in medical information or related fields
• Technical Skills:
  • Strong medical writing capabilities
  • Familiarity with global regulatory and compliance standards
• Behavioral Skills:
  • Excellent written and verbal communication skills
  • Strong interpersonal skills for collaboration in a multicultural setting
  • Proven ability to work with cross-functional teams
• Travel: Approximately 5% domestic and international travel may be required

Application Link