COD Research is hiring experienced professionals for the position of Medical Information Specialist under the Patient Safety department. This remote healthcare and pharmacovigilance job opportunity is ideal for candidates with experience in medical information, adverse event handling, and customer communication in the pharmaceutical industry.
Candidates with strong English communication skills and flexibility to work rotational shifts, including night shifts, are encouraged to apply for this remote pharma job in India.
Author: Pharmabharat Editorial Team
Published on: May 11, 2026
Job Overview
| Details | Information |
|---|---|
| Job Title | Medical Information Specialist |
| Company | COD Research |
| Department | Patient Safety |
| Experience | 2 โ 6 Years |
| Job Type | Full-Time |
| Location | Remote |
| Hiring Office | Ahmedabad, Gujarat, India |
| Openings | 2 |
| Shift | Rotational/Night Shift |
| Industry | Pharmacovigilance / Drug Safety / Medical Information |
Key Responsibilities
The selected candidates for the Medical Information Specialist job will be responsible for:
- Handling and triaging incoming Medical Information (MI), Adverse Event (AE), Product Quality Complaint (PQC), and ADR calls
- Responding to medical inquiries through phone, email, fax, and EDC systems
- Conducting follow-ups with healthcare professionals, patients, caregivers, and clinical study teams
- Maintaining accurate documentation, trackers, templates, and e-folders
- Performing compliance checks for medical information management systems
- Supporting REMS contact center, PAP/PSP support, and clinical call center activities
- Ensuring compliance with SOPs, regulatory guidelines, and project timelines
- Participating in audits and regulatory inspections
- Coordinating with internal stakeholders and clients for timely deliverables
- Maintaining high-quality customer engagement and communication standards
Eligibility Criteria
Educational Qualification
Candidates from the following backgrounds may apply:
- B.Pharm
- M.Pharm
- Pharm.D
- BSc Life Sciences
- MSc Life Sciences
- Biotechnology
- Clinical Research
- Allied Healthcare Sciences
Experience Required
- Minimum 2โ3 years experience in Medical Information, Pharmacovigilance, or related healthcare support roles
- Experience handling AE/PV cases and medical queries preferred
Required Skills
- Excellent spoken and written English communication
- Ability to understand US and UK accents
- Strong documentation and reporting skills
- Knowledge of medical terminology and pharmacovigilance processes
- Flexibility for rotational and night shifts
- Customer handling and stakeholder management skills
Why Join COD Research?
Working with COD Research offers professionals an opportunity to build expertise in global pharmacovigilance and medical information services.
Benefits Include:
- Remote work opportunity
- Exposure to international healthcare projects
- Career growth in pharmacovigilance and patient safety
- Experience with global clients and regulatory systems
- Professional development in medical information management
How to Apply
