AstraZeneca is hiring for an Engagement Analyst position in Bangalore, Karnataka. The role is an individual contributor position within the External Expert Engagement Services (E3S) team and involves coordinating compliant contracts and engagements for healthcare providers and patients participating in advisory boards, consulting, and speaking engagements.

The position requires 1–5 years of relevant experience, a Bachelor’s degree, strong operational skills, and the ability to work with global cross-functional teams. The role is based at Manyata Tech Park, Bangalore, with shift timings from 2:00 PM to 11:00 PM IST.

AstraZeneca Engagement Analyst – Job Details

Position

Engagement Analyst

The Engagement Analyst will support External Expert Engagement Services (E3S) by processing and coordinating compliant contracts for healthcare providers and patients involved in advisory boards, consulting, and speaking engagements.

The role focuses on accurate documentation, compliance, contracting, approvals, payment coordination, stakeholder communication, service-level performance, and continuous process improvement.

Responsibilities

• Review incoming requests for completeness and route them to the appropriate reviewer or business area.
• Manage queues and maintain case-aging targets.
• Guide stakeholders through contracting and approval processes.
• Apply policies related to Fair Market Value (FMV), caps, and utilization rules.
• Ensure executed letters of agreement (LOAs) and contracts are obtained before programs begin.
• Conduct first-line due diligence, including debarment and exclusion screening.
• Escalate complex compliance matters to Compliance or Legal teams.
• Collect, review, and maintain required documentation according to SOPs and retention policies.
• Capture transparency reporting information, including US Sunshine/Open Payments, EFPIA, and country-specific requirements.
• Coordinate with the Payments team to obtain required information and resolve payment exceptions.
• Support payment initiation.
• Meet quality and productivity targets, including first-time-right performance, case backlog, and monthly throughput.
• Communicate with internal and external stakeholders across global teams.
• Identify compliance risks and document decision rationale.
• Maintain audit readiness and consistently apply AstraZeneca policies and procedures.
• Contribute to process improvements, training materials, SOP updates, and knowledge articles.

Eligibility / Qualifications

Candidates should have:

• A Bachelor’s degree.
• 1–5 years of relevant experience.
• Experience working in a regulated environment involving projects, contracts, or operational workflows.
• Ability to manage multiple priorities and work according to SLAs.
• Strong attention to detail and follow-through.
• Excellent written and verbal communication skills in English.
• Ability to collaborate with cross-functional and global teams.
• High ethical standards and sound judgment when handling confidential and sensitive information.

Required Skills

The position requires the ability to quickly learn and navigate:

• Salesforce CRM
• Microsoft 365
• SharePoint
• OneDrive
• Adobe

Relevant experience in biopharma, healthcare services, compliance, legal, finance, procurement, or consulting supporting regulated clients is desirable.

Knowledge of the following is also desirable:

• HCP and patient engagement controls
• Fair Market Value (FMV)
• Anti-bribery and anti-corruption (ABAC)
• Sunshine/Open Payments
• EFPIA
• Compliance
• Finance
• Auditing
• Quality assurance/control
• SOX
• Risk management

Experience working across different cultures, time zones, and distributed teams is also desirable.

Work Location and Shift

Location: Manyata Tech Park, Bangalore

Shift: 2:00 PM – 11:00 PM IST

Local candidates are preferred.

The role follows AstraZeneca’s working model, with an expectation of working from the office an average of at least three days per week.

Application Details

Application Link