TheragenX is hiring QA/QC Associates in Hyderabad for its Medical Information Contact Center (MICC). This opportunity is suitable for candidates with 1–3 years of experience in Quality Assurance, Quality Control, Pharmacovigilance, or Medical Information who want to build their careers in life sciences quality and compliance.
The QA/QC Associate will perform quality reviews of medical information interactions, including calls and emails, and help ensure compliance with applicable procedures and global regulatory requirements. The role also involves identifying quality gaps and supporting continuous improvement through root cause analysis (RCA) and corrective and preventive action (CAPA).
Candidates with a Bachelor’s or Master’s degree in Pharmacy, Life Sciences, or a related discipline can apply. TheragenX is particularly interested in immediate joiners and candidates currently serving their notice period.
TheragenX QA/QC Associate Job Overview
| Particulars | Details |
|---|---|
| Company | TheragenX |
| Position | QA/QC Associate |
| Department | Medical Information Contact Center (MICC) |
| Qualification | Bachelor’s/Master’s in Pharmacy, Life Sciences, or related field |
| Experience | 1–3 Years |
| Location | Hyderabad |
| Work Mode | 100% Work From Office |
| Shift | US EST / Night Shift |
| Preferred Candidates | Immediate joiners or candidates serving notice period |
Key Responsibilities
As a QA/QC Associate at TheragenX, selected candidates will support the quality and compliance framework of the Medical Information Contact Center. Key responsibilities include:
- Performing quality reviews of Medical Information calls, emails, and other interactions.
- Evaluating interactions against established SOPs, quality standards, and applicable regulatory requirements.
- Identifying quality issues, deviations, recurring errors, and areas requiring improvement.
- Supporting Root Cause Analysis (RCA) for identified quality concerns.
- Participating in Corrective and Preventive Action (CAPA) activities.
- Maintaining high standards of accuracy, documentation, and compliance.
- Supporting continuous improvement initiatives within the MICC quality process.
- Helping ensure Medical Information activities remain aligned with organizational procedures and relevant global regulatory expectations.
Qualification and Experience
Candidates interested in the TheragenX QA/QC Associate vacancy in Hyderabad should meet the following requirements:
Educational Qualification:
Bachelor’s or Master’s degree in Pharmacy, Life Sciences, or a related field.
Relevant qualifications may include B.Pharm, M.Pharm and appropriate Life Sciences degrees, subject to the employer’s screening criteria.
Experience:
Candidates should have 1 to 3 years of relevant professional experience in one or more of the following areas:
- Quality Assurance (QA)
- Quality Control (QC)
- Pharmacovigilance
- Medical Information
Skills Required
TheragenX is looking for detail-oriented professionals who can maintain high quality standards in a fast-paced Medical Information environment.
Important skills include:
- Strong analytical and problem-solving ability
- Excellent attention to detail
- Effective written and verbal communication
- Understanding of SOP-driven processes
- Quality and compliance mindset
- Root Cause Analysis knowledge
- CAPA awareness
- Ability to identify process and quality improvement opportunities
- Ability to work effectively in a regulated life sciences environment
Work Mode and Shift Details
This is a 100% work-from-office opportunity in Hyderabad. Candidates should therefore be comfortable working from the company’s Hyderabad office.
The position operates in the US EST shift, which means candidates should be prepared to work night shifts in India.
Applicants should carefully consider the work-from-office and night-shift requirements before submitting their application.
Why Consider This Opportunity?
This opportunity can be particularly relevant for professionals who want to develop experience at the intersection of Medical Information, Quality Assurance, Pharmacovigilance, compliance, RCA, and CAPA.
The position provides exposure to quality reviews of medical information interactions and continuous improvement activities in a regulated life sciences environment.
Candidates with previous QA/QC, Pharmacovigilance, or Medical Information experience may find the responsibilities aligned with their existing domain knowledge.
Who Should Apply?
This QA/QC Associate job in Hyderabad may be suitable for candidates who:
- Have 1–3 years of QA/QC, Pharmacovigilance, or Medical Information experience.
- Hold a Bachelor’s or Master’s degree in Pharmacy, Life Sciences, or a related discipline.
- Are comfortable working in a US EST/night shift.
- Can work 100% from the Hyderabad office.
- Have strong analytical and communication skills.
- Have excellent attention to detail.
- Are immediate joiners or currently serving their notice period.
How to Apply for TheragenX QA/QC Associate Job
Eligible candidates can submit their details through the employer-provided online application form.