Global pharmaceutical company Sanofi has announced openings for the position of Patient Solutions Coordinator in Bangalore, India. This opportunity is ideal for candidates with experience in patient support programs, the pharmaceutical industry, or healthcare settings.
The role is part of Sanofi’s Saath 7 Program, a structured patient support initiative designed to improve diabetes management by providing patient education, adherence support, and coordinated healthcare services. Candidates from Science, Pharmacy, and Social Work backgrounds are encouraged to apply.
Job Overview
- Position: Patient Solutions Coordinator
- Company: Sanofi
- Location: Bangalore, Karnataka, India
- Employment Type: Full-Time
- Department: Patient Solutions
- Industry: Pharmaceutical and Healthcare
- Application Closing Date: July 18, 2026
Key Responsibilities
Program Implementation and Execution
- Execute patient program operations in accordance with organizational SOPs and compliance requirements.
- Develop regional strategies to improve patient enrollment and medication adherence.
- Coordinate with third-party service providers to ensure quality patient support.
- Monitor program effectiveness and recommend improvements.
Patient Interaction and Support
- Supervise patient support activities and counseling services.
- Support disease education and medication adherence initiatives.
- Coordinate communication between patients, caregivers, and healthcare professionals.
- Ensure smooth implementation of patient support programs across therapy areas.
Stakeholder Management
- Build relationships with healthcare professionals and key stakeholders.
- Collaborate with Medical Affairs, Regulatory Affairs, Pharmacovigilance, and Patient Solutions teams.
- Ensure programs comply with medical and quality standards.
Operational Management
- Monitor aggregate data and maintain compliance reporting.
- Identify gaps and implement innovative patient engagement solutions.
Pharmacovigilance and Product Technical Complaint Reporting
- Ensure adverse events are reported to the Pharmacovigilance team within one working day.
- Ensure Product Technical Complaints are reported within one working day.
- Work with service providers to maintain data accuracy and regulatory compliance.
Compliance and Data Privacy
- Ensure all patient support activities comply with SOPs and regulatory guidelines.
- Maintain compliance with India’s Digital Personal Data Protection Act (DPDPA).
- Ensure Sanofi employees do not directly handle patient data.
Eligibility Criteria
Educational Qualification
Candidates with any of the following qualifications can apply:
- B.Pharm
- M.Pharm
- B.Sc (Life Sciences)
- M.Sc (Life Sciences)
- Bachelor’s Degree in Science
- Degree in Social Work
Experience Required
- Prior experience in patient support programs, pharmaceuticals, or healthcare settings is preferred.
- Understanding of pharmaceutical regulations and healthcare systems.
Required Skills
- Strong communication and presentation skills
- Leadership and teamwork abilities
- Coaching and interpersonal skills
- Customer relationship management skills
- Advanced knowledge of Microsoft Excel and PowerPoint
- Ability to work with large databases
- Product and market knowledge
- Knowledge of patient support programs and compliance requirements
Estimated Salary
Based on market benchmarks for patient support and pharmaceutical coordination roles in Bangalore, the estimated annual compensation is:
₹5,50,000 – ₹8,50,000 per annum (CTC)
Actual compensation may vary depending on experience, qualifications, and company policies.
Why Join Sanofi?
- Opportunity to work with one of the world’s leading pharmaceutical companies.
- Exposure to patient support programs and healthcare operations.
- Cross-functional collaboration with medical, regulatory, and pharmacovigilance teams.
- Career growth in patient engagement and healthcare program management.
- Inclusive and diverse workplace culture.
How to Apply
