Are you passionate about delivering accurate and compliant medical information in the pharmaceutical sector? Scitus Pharma Services Pvt. Ltd., a US FDA-approved clinical research organization, is hiring for the Medical Information Call Center (MICC) Specialist position in Chennai, Tamil Nadu.
This full-time, on-site opportunity offers a chance to work in a dynamic, scientifically driven environment supporting pharmacovigilance, clinical research, and medical information services for global pharmaceutical clients.
About Scitus Pharma Services
Scitus Pharma Services is a leading CRO (Clinical Research Organization) providing end-to-end services in bioequivalence studies, clinical trials (Phase II–IV), pharmacovigilance, and clinical data management. With state-of-the-art facilities — including over 110 clinical beds and 12+ LC-MS/MS systems — Scitus ensures scientific excellence and compliance across projects for US FDA submissions.
Key Responsibilities
As a MICC Specialist, you will:
- Respond to medical and product-related inquiries from healthcare professionals and patients.
- Document and manage case details accurately as per pharmacovigilance and regulatory compliance requirements.
- Support risk assessment and product safety reporting processes.
- Maintain and update product information databases.
- Ensure all communication adheres to GxP and company quality standards.
- Collaborate with internal teams to ensure timely and accurate response to queries.
Qualifications and Skills Required
- Bachelor’s degree in Pharmacy, Life Sciences, or related field (Master’s degree preferred).
- Strong grasp of medical terminology, pharmacovigilance fundamentals, and regulatory compliance.
- Excellent verbal and written communication skills.
- Experience in clinical research, pharmacovigilance, or healthcare operations is a plus.
- Proficiency with medical databases and reporting tools.
- Detail-oriented, organized, and able to meet strict deadlines.
Benefits of Joining Scitus Pharma
- Work with a US FDA-approved global CRO.
- Exposure to diverse clinical and regulatory projects.
- Opportunity to enhance expertise in medical information and pharmacovigilance.
- Supportive team and a compliance-driven professional culture.
How to Apply
