Healthcare and patient support services company Indegene has announced new openings for the role of Patient Coordinator / Senior Medical Engagement Associate in Bengaluru, Karnataka. Candidates from pharmacy, nursing, medicine, public health, and life sciences backgrounds with patient support program experience are encouraged to apply.
This Patient Coordinator job in Bengaluru is an excellent opportunity for candidates looking to build a career in patient support programs, healthcare coordination, pharmacovigilance support, medical engagement, and patient counselling.
About the Role
The selected candidate will work closely with tele counsellors, project managers, and internal stakeholders to ensure smooth execution of patient support programs. The role involves patient engagement, operational coordination, team management, quality compliance, and client communication.
Candidates with strong communication skills, CRM tool knowledge, and patient counselling experience will have an advantage.
Key Responsibilities
- Manage and coordinate patient support program activities
- Handle team and people management responsibilities
- Drive operational performance and quality standards
- Coordinate with internal stakeholders and project managers
- Review enrolments, free drug delivery activities, and intervention plans
- Conduct performance reviews and training sessions for team members
- Implement operational procedures and business continuity plans (BCP)
- Ensure confidentiality and compliance with ISMS, ISO, CMMI, and client guidelines
- Provide patient counselling and patient management support
- Identify process improvement opportunities and corrective actions
- Conduct field audits, mentoring, and coaching for tele counsellors
- Monitor program performance metrics and reporting activities
Eligibility Criteria
Educational Qualification
Candidates with any of the following qualifications can apply:
- B.Pharm
- M.Pharm
- Pharm.D
- Nursing
- Medicine
- Public Health
- Life Sciences or related healthcare disciplines
Experience Required
- 6 months to 3 years of experience
- Experience in patient support programs preferred
Required Skills
- Patient counselling and patient management skills
- Strong communication and interpersonal abilities
- Good written and verbal English communication
- Team coordination and stakeholder management
- CRM tools knowledge
- Microsoft Office proficiency
- Organizational and multitasking skills
- Attention to detail and quality compliance
Job Location
Bengaluru
Salary Details
Expected salary for this Patient Coordinator role may range between โน3.2 LPA โ โน5.5 LPA, depending on experience, communication skills, and healthcare program exposure.
Why Join Indegene?
- Opportunity to work in patient-centric healthcare programs
- Exposure to healthcare operations and medical engagement
- Career growth in healthcare management and patient services
- Dynamic work environment with leading healthcare clients
- Professional development and operational leadership exposure
How to Apply
