Parexel, one of the world’s leading clinical research organizations (CROs), has announced a new opening for the position of Patient Concierge Associate. This is an excellent opportunity for fresh graduates and candidates with up to two years of experience who want to build a career in clinical research operations, patient services, and clinical trial support.
The role is based in Remote – Hyderabad, India, offering candidates the chance to work with global clinical trial teams while supporting patient travel, reimbursement, and operational coordination activities.
If you are looking for a Parexel Patient Concierge Associate job, clinical research jobs for freshers, or healthcare administration jobs in Hyderabad, this opportunity could be an excellent career move.
Job Details
| Particular | Details |
|---|---|
| Company | Parexel |
| Position | Patient Concierge Associate |
| Job Type | Full-Time |
| Experience | 0–2 Years |
| Qualification | Bachelor’s Degree Preferred |
| Location | Hyderabad, India (Remote) |
| Department | Patient Services / Clinical Operations |
About Parexel
Parexel is a globally recognized Contract Research Organization (CRO) providing clinical development, regulatory consulting, market access, and patient-focused solutions. The company partners with pharmaceutical, biotechnology, and medical device organizations to accelerate the development of innovative therapies that improve patient health worldwide.
Key Responsibilities
As a Patient Concierge Associate, you will support patient travel and reimbursement programs for clinical studies by performing various administrative and operational tasks.
Responsibilities include:
- Monitor and manage shared project mailboxes
- Route requests to appropriate internal teams
- Maintain project trackers and documentation
- Update SharePoint records and Excel reports
- Support study startup documentation
- Coordinate meetings and prepare meeting notes
- Track onboarding activities
- Communicate with vendors regarding project documentation
- Maintain accurate study records
- Prepare routine reports and presentations
- Assist with invoice processing and financial tracking
- Ensure compliance with SOPs and internal procedures
- Support daily project coordination activities
– Serve as primary liaison with patient concierge vendors. Conduct status calls, review documentation, ensure regulatory compliance, and manage vendor performance across multiple trials.
– Develop communication materials and training resources for study teams. Provide guidance on country-specific requirements and vendor selection.
– Review Informed Consent Forms for alignment with patient concierge services. Manage regulatory requirements, track approvals and site activation, and ensure protocol compliance.
– Monitor budgets, track invoices, and manage out-of-scope requests.
– Analyze vendor metrics and prepare status reports for sponsors. Track site onboarding, service utilization, and document best practices for continuous improvement.
Required Qualifications
Candidates should possess:
- Bachelor’s Degree (Preferred)
- 0–2 years of administrative or coordination experience
- Healthcare or Clinical Research exposure is an advantage
- Strong MS Office skills (Excel, Word, Outlook, PowerPoint)
- Good communication skills
- Strong organizational abilities
- Attention to detail
- Ability to multitask effectively
- Teamwork and collaboration skills
- Willingness to learn and grow
Preferred Skills
- Clinical Trial Administration
- Patient Support Services
- Documentation Management
- SharePoint
- Microsoft Excel
- Calendar Management
- Vendor Coordination
- Administrative Support
- Project Coordination
- Clinical Operations
Why Join Parexel?
Working at Parexel offers several advantages:
- Opportunity to work with a leading global CRO
- Exposure to international clinical trials
- Career growth in Clinical Research
- Collaborative work culture
- Professional learning opportunities
- Patient-focused work environment
- Global project experience
- Competitive compensation and benefits
Who Should Apply?
This opportunity is suitable for:
- B.Pharm Graduates
- Pharm.D Graduates
- Life Science Graduates
- Biotechnology Graduates
- Nursing Graduates
- Healthcare Administration Graduates
- Freshers looking for Clinical Research jobs
- Candidates with up to 2 years of experience
How to Apply
