Natus Sensory India is hiring for a Post Market Quality Analyst in Bengaluru, Karnataka. This opportunity is suitable for candidates with experience in medical device quality assurance, complaint handling, vigilance, adverse event reporting, regulatory compliance, and post-market surveillance.
The position is listed as Req #430 and will initially operate as a work-from-home remote role, with the position transitioning to an office-based role in Bangalore. Candidates interested in medical device quality and regulatory operations can explore this opportunity with Natus Sensory India.
Natus Sensory Post Market Quality Analyst – Job Overview
| Details | Information |
|---|---|
| Company | Natus Sensory India |
| Job Title | Post Market Quality Analyst |
| Requisition | Req #430 |
| Job Function | Quality Assurance & Regulatory |
| Location | Bengaluru, Karnataka |
| Work Model | Remote initially; later office-based |
| Experience | Minimum 2 years in a similar medical device role |
| Industry | Medical Devices |
| Employment Type | Full Time |
| Travel | Less than 5% |
| Posted | September 15, 2026 |
| Application Deadline | November 1, 2026 |
About the Role
The Post Market Quality Analyst role focuses on post-market quality activities for medical devices, including complaint evaluation, adverse event assessment, regulatory reporting, field corrective actions, quality investigations, risk assessment, and Quality Management System (QMS) compliance.
The successful candidate will work closely with Engineering, Technical Service, Manufacturing, R&D, Quality Assurance, and Regulatory teams to investigate product complaints, document findings, identify trends, and support regulatory and quality requirements.
This role is particularly relevant for professionals looking to build a career in medical device quality assurance, post-market surveillance, vigilance, complaint handling, and regulatory compliance.
Key Responsibilities
Selected candidates will be responsible for:
- Evaluating incoming medical device complaints through various channels.
- Ensuring complaint information and supporting data are accurately captured.
- Maintaining complaint records in the PLM system.
- Conducting follow-up activities to obtain additional information.
- Working with Engineering teams to obtain investigation reports.
- Documenting investigation results based on technical analysis.
- Maintaining complaint records in an audit-ready condition.
- Collaborating with Technical Service, Manufacturing, R&D, and Quality Assurance teams.
- Identifying and documenting appropriate complaint categories for accurate trending.
- Reviewing risk management files and assigning appropriate hazards.
- Evaluating available information to determine complaint reportability.
- Coordinating Adverse Event Reporting activities.
- Coordinating Field Corrective Action (FCA) processes.
- Supporting Product Correction and Removal activities.
- Coordinating group meetings and tracking assigned actions through completion.
- Collecting and reporting quality metrics for management reviews.
- Supporting process improvement activities.
- Maintaining required training related to Quality System procedures.
- Supporting Quality System-related projects.
- Supporting QMS certification and compliance activities related to MDSAP, FDA, MDR, ANVISA, and ISO 13485:2016 requirements.
- Supporting regulatory and Quality System audits.
- Providing periodic training to employees on Quality Systems processes and procedures.
Educational Qualification
Candidates should have a third-level qualification in an engineering or scientific discipline, such as:
- Electronics
- Mechanical Engineering
- Chemistry
- Physics
- Natural Sciences
- Related scientific or engineering disciplines
The company also considers a combination of relevant education and experience in Quality Assurance.
Who Can Apply?
This opportunity is particularly relevant for professionals with backgrounds in:
- Medical Device Quality Assurance
- Quality Control
- Regulatory Affairs
- Medical Device Vigilance
- Post-Market Surveillance
- Complaint Handling
- Quality Systems
- Technical Support
- Customer Complaint Management
- Engineering or Scientific disciplines
Candidates should note that the job description specifically emphasizes medical device industry experience.
Experience Required
Natus Sensory is looking for candidates with:
- Minimum 2 years of experience in a similar role within the medical device industry.
- Experience in Quality Assurance is advantageous.
- Complaint handling experience or customer service/technical support experience is relevant.
- Experience reviewing and analyzing quality-critical technical documents.
- Internal auditor certification or experience is advantageous but not mandatory.
Required Knowledge and Skills
Candidates should have knowledge of relevant medical device quality and regulatory requirements, including:
- 21 CFR Part 820 – Quality System Regulation
- 21 CFR Part 803 – Medical Device Reporting
- ISO 13485
- Quality Management Systems
- Medical device complaint handling
- Post-market surveillance
- Adverse event reporting
- Field Corrective Actions
- Risk management
- Regulatory audits
Strong analytical, problem-solving, critical-thinking, organizational, communication, and decision-making skills are also required.
Knowledge of statistical software such as Minitab is preferred but not mandatory. Microsoft Office proficiency is required.
Why This Role Is a Good Opportunity
The Post Market Quality Analyst position provides exposure to several important areas of the medical device quality lifecycle. Candidates can gain experience in:
- Medical device complaint management
- Vigilance and adverse event reporting
- Post-market quality activities
- Regulatory compliance
- ISO 13485 Quality Management Systems
- MDSAP requirements
- FDA medical device requirements
- MDR requirements
- Risk management
- Field Corrective Actions
- Quality audits
- Cross-functional quality investigations
The position also offers an opportunity to work in an international and multicultural environment, with English as the company language.
Compensation and Benefits
Natus Sensory states that the position comes with a competitive salary and performance-based incentives.
Benefits include:
- Medical insurance coverage for employees and families
- Gratuity according to statutory requirements
- Paid time off in accordance with applicable labor laws
- Benefits beginning from day one
- International and collaborative work environment
- Initial work-from-home arrangement
- Less than 5% travel
The role is expected to eventually transition from remote work to a physical office-based position in Bangalore.
Work Location and Travel
The position is based in Bengaluru, Karnataka, India.
The role will initially be performed remotely, with a transition to an office-based position in Bangalore. Travel requirements are expected to be less than 5%.
How to Apply
