Looking for Product Surveillance Jobs in India or Medical Device Pharmacovigilance Jobs? Baxter is inviting applications for the position of Sr Executive, Product Surveillance at its Gurgaon, Haryana office. This opportunity is ideal for professionals with experience in complaint handling, medical device safety, pharmacovigilance, quality assurance, regulatory reporting, or clinical operations.
If you have 2โ3 years of experience in the medical products industry, healthcare, nursing, pharmacy, or life sciences and want to build a career with a global healthcare company, this Baxter job opening could be an excellent opportunity.
Baxter Sr Executive Product Surveillance Job Overview
| Particular | Details |
|---|---|
| Company | Baxter |
| Position | Sr Executive, Product Surveillance |
| Department | Product Surveillance |
| Job Type | Full-Time |
| Location | Gurgaon, Haryana, India |
| Experience | 2โ3 Years |
| Qualification | Associate’s Degree/Bachelor’s Degree in Nursing, Pharmacy, Medical Technology, Engineering, or Scientific Background |
| Industry | Medical Devices / Healthcare |
| Posted On | July 06, 2026 |
Key Responsibilities
The selected candidate will be responsible for managing product complaints and regulatory reporting activities while ensuring compliance with quality and regulatory standards.
Responsibilities include:
- Process customer complaints and Medical Device Reports (MDRs).
- Open and maintain complaint records accurately.
- Collect and document complaint-related information.
- Communicate with customers through written and verbal follow-ups.
- Assess complaint reportability according to regulatory requirements.
- Prepare and submit regulatory reports, including MDRs.
- Evaluate complaints requiring investigation.
- Coordinate product sample retrieval for investigations.
- Respond to customer complaints professionally.
- Ensure timely closure of complaint cases.
- Monitor workflow and escalate issues when required.
- Handle internal and external complaint communications.
- Participate in continuous improvement initiatives.
- Mentor or train new team members when required.
- Support junior employees in complaint handling activities.
Required Qualifications
Applicants should possess:
- Associate’s Degree in Nursing, Pharmacy, Medical Technology, Engineering, or Scientific discipline.
Preferred
- Bachelor’s Degree
- Clinical Certification (RN, MT, or equivalent)
Equivalent experience of at least 3 years in the medical products industry may also be considered.
Experience Required
Candidates should have:
- 2โ3 years of experience in:
- Medical Devices
- Pharmaceutical Industry
- Healthcare
- Clinical Environment
- cGMP-regulated Industry
Preferred:
- Project Management experience or certification.
Essential Skills
Successful candidates should demonstrate:
- Strong English communication skills
- Critical thinking and analytical ability
- Complaint handling expertise
- Regulatory reporting knowledge
- Customer service orientation
- Time management
- Multitasking abilities
- Attention to detail
- Cross-functional collaboration
- Computer proficiency
- Independent working capability
Why Join Baxter?
Baxter is one of the world’s leading healthcare companies dedicated to improving patient outcomes. Employees enjoy:
- Global career opportunities
- Exposure to medical device safety and regulatory affairs
- Collaborative work culture
- Professional learning and development
- Inclusive workplace
- Continuous improvement environment
- Opportunity to work on products that impact millions of patients globally
Estimated Salary
Based on similar Product Surveillance and Medical Device Safety roles in Gurgaon:
Expected CTC: โน6.5 LPA โ โน10 LPA
Actual compensation depends on experience, qualifications, and company policies.
How to Apply
