IQVIA is recruiting for the position of Operations Coord 1 in Kochi and Kolkata, India. The role supports Lifecycle Safety operations, including adverse event data processing, safety report coordination, documentation management, database support, and administrative activities.
Candidates with a scientific, healthcare, or allied life sciences background and at least one year of relevant work experience can explore this opportunity.
IQVIA Operations Coord 1 Job Details
| Particulars | Details |
|---|---|
| Company | IQVIA |
| Job Title | Operations Coord 1 |
| Job Requisition ID | R1562867 |
| Locations | Kochi, India; Kolkata, India |
| Employment Type | Full-time |
| Experience | 1 year of relevant work experience |
| Qualification | High School Diploma or equivalent in a scientific, healthcare, or allied life sciences discipline |
| Department | Lifecycle Safety |
| Application Deadline | October 14, 2026 |
Position Overview
The Operations Coord 1 role provides administrative and operational support across IQVIA’s Lifecycle Safety service lines, supporting Safety Operations (SO) and Lifecycle Safety Management (LSM) functions as appropriate.
The position involves tracking adverse events, coordinating safety documentation and submissions, maintaining case folders and project records, supporting database activities, and assisting with administrative workflows. The role also includes providing guidance and training to less experienced administrative team members.
Key Responsibilities
- Adverse Event Processing: Collect and track incoming adverse event (AE) and endpoint information, determine initial or update status, monitor processing timelines, and distribute event information to project personnel.
- Safety Reporting: Coordinate safety reports and submissions to regulatory authorities, marketing authorization holders, investigators, customers, and operations teams according to deadlines.
- Documentation Management: Prepare endpoint documentation, maintain case folders and project files, track submission dossiers, and support document control and archiving activities.
- Database and Quality Support: Assist with database entry, quality control, database validation testing, ad hoc database searches, and generation of Lifecycle Safety reports.
- Project Administration: Support project start-up activities, systems access requests, project tracking spreadsheets, meeting coordination, courier dispatches, and administrative arrangements.
- Records Management: Maintain, retrieve, distribute, and archive case folders and project records after event and study closure.
- Team Coordination: Coordinate administrative resources, monitor case intake and archiving activities, and provide training or mentoring to new and less experienced staff.
- Process Improvement: Identify and report process or quality problems and contribute to improving departmental workflows and case-processing procedures.
Eligibility and Qualifications
Candidates should meet the following requirements:
- High School Diploma or equivalent in a scientific, healthcare, or allied life sciences discipline.
- At least one year of relevant work experience, or an equivalent combination of education, training, and experience.
- Good understanding of Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, standard operating procedures (SOPs), and applicable work instructions.
- Knowledge of medical terminology.
- Working knowledge of Microsoft Office and web-based applications.
Required Skills
- Strong organizational and time management skills.
- Good verbal and written communication.
- Attention to detail and accuracy.
- Ability to manage multiple tasks, competing priorities, and deadlines.
- Ability to follow instructions and guidelines while working independently.
- Self-motivation and flexibility.
- Willingness to learn new skills across Lifecycle Safety service lines.
- Ability to identify process and quality issues and communicate them to senior team members.
How to Apply
