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Genpact

Freshers

N/A

Hyderabad

Any Graduate (B.Com , B.Arch , B.B.A/ B.M.S , BFA , Other Graduate, B.Des. , BHM , B.A , B.Sc , BHMCT )

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Genpact Job Posting: Voice Process

Job Description:

Greetings from Genpact!

We invite you to join Genpact, where our start-up spirit and 90,000+ curious and courageous minds collaborate with some of the world’s biggest brands. We’re calling all rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Position: Order to Cash Role

Responsibilities:

  • Make collection calls to customers, email/fax invoices, or mail hard copies as requested.
  • Identify and rectify unidentified cash, manage end-to-end cash application processes.
  • Ensure Daily Receipt Reconciliation (DRR) is completed accurately and confidentially.
  • Follow up on customer/internal disputes and questions, coordinating with departments for resolution.
  • Reconcile orders to match customer books, validate credits/debits, and handle collection or refund processes.

Minimum Qualifications:

  • Graduation (B.Tech/M.Tech/BCA/MCA are not eligible).
  • Strong English language skills (verbal and written).
  • Comfortable with Work from Office and US Shift (Night Shift).

Important Details:

Walk-in Interview Details:

Selection Process:

  • The selection will be based on an interview.
  • Mode of Interview: Face to face
  • Rounds of Interview: HR
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