Are you passionate about healthcare and genomics? Strand Life Sciences, a leader in cutting-edge genomics and health-tech, is hiring an Executive – Customer Support & Operations in Bangalore. This exciting opportunity allows you to bridge sales, logistics, lab operations, and patient support, ensuring seamless workflows and exceptional customer experiences. Join a dynamic team and contribute to impactful work in the life sciences industry!

Responsibilities

As an Executive – Customer Support & Operations, you will:

• Coordinate between sales, logistics, lab operations, and patient support teams to ensure smooth workflows.
• Deliver exceptional customer service, addressing inquiries and resolving issues promptly.
• Streamline operational processes to enhance efficiency in genomics and healthcare services.
• Maintain accurate records and ensure compliance with industry standards.
• Support project coordination to meet organizational goals and customer expectations.

Qualifications

We’re looking for candidates with:

• 1–3 years of experience in operations, customer support, or project coordination (healthcare or life sciences experience preferred).
• Strong communication skills to liaise effectively across teams.
• Organizational skills to manage multiple tasks in a fast-paced environment.
• A proactive, problem-solving mindset to tackle challenges and drive solutions.
• Familiarity with genomics, health-tech, or related fields is a plus.

Benefits

Joining Strand Life Sciences offers:

• A chance to work in cutting-edge genomics and health-tech, contributing to groundbreaking healthcare solutions.
• A collaborative and innovative environment where your ideas are valued.
• Opportunities for growth through continuous learning and career development.
• A supportive team culture that fosters professional and personal growth.

How to Apply

Ready to make an impact in healthcare and genomics? Send your resume or inquiries to roshni.bose@strandls.com. Ensure your application highlights your relevant experience and passion for customer support and operations in the life sciences industry. Applications are reviewed on a rolling basis, so apply today!

FAQs

Q: What is the work environment like at Strand Life Sciences?
A: Strand Life Sciences fosters a collaborative, innovative, and fast-paced environment focused on advancing genomics and healthcare solutions. Employees work with cutting-edge technology and a supportive team.

Q: Is prior experience in genomics required for this role?
A: While experience in genomics or healthcare is preferred, candidates with strong operations or customer support experience and a willingness to learn are encouraged to apply.