PPD Clinical Research Services, Thermo Fisher is hiring 5 Apprentices across IT, PMO, software development and business analysis functions. The apprenticeship roles provide practical exposure to desktop support, project management, Power BI, Planview, .NET development, AI/ML, requirements analysis, reporting and process improvement.
Job Details
| Job Details | Information |
|---|---|
| Company | PPD Clinical Research Services, Thermo Fisher |
| Employment Type | Apprenticeship |
| Total Positions | 5 |
| Teams / Divisions | DTS, Operations and Function Partnership Team, CDSD, PASD |
| Roles | Desktop Technician, Project Manager / PMO Support, .NET Developer with AI/ML, Business Analyst – Mapping & Reporting |
Positions Available
1. Apprentice – Desktop Technician
Division: DTS
Openings: 1
The Desktop Technician Apprentice will support end users with desktop hardware, software, operating systems and related IT services. The role includes troubleshooting, device setup, diagnostics, software installation, peripheral support and technical request handling.
Relevant Qualification: Candidates with foundational knowledge of desktop IT, computer hardware, Windows operating systems and desktop applications.
2. Apprentice – Project Manager / PMO Support
Division: Operations and Function Partnership Team
Openings: 1
This role supports portfolio reporting, Power BI, Planview, data quality, reporting automation and PMO process improvement. The apprentice will work with Project Managers and divisional stakeholders.
Relevant Qualification: Candidates with foundational knowledge or academic exposure to project management, PMO, analytics, reporting, data or business process improvement.
3. Apprentice – Project Manager / PMO Support
Division: CDSD
Openings: 1
The apprentice will support project and portfolio reporting, Power BI dashboards, Planview administration, data management, PMO governance and process-improvement activities.
Relevant Qualification: Candidates with foundational knowledge or academic exposure to project management, PMO, analytics, reporting, data or process improvement.
4. Apprentice – .NET Developer with AI/ML
Division: CDSD
Openings: 1
The role provides practical experience in C#, .NET, APIs, backend services, databases, testing and AI/ML capabilities, including generative AI and large language models.
Relevant Qualification: Candidates with foundational knowledge of software development, C#, .NET, object-oriented programming, databases and AI/ML concepts.
5. Apprentice – Business Analyst, Mapping & Reporting
Division: PASD
Openings: 1
The apprentice will support requirements gathering, business analysis, process documentation, testing, reporting and project documentation while working with Business Systems Analysts, developers, QA and validation teams.
Relevant Qualification: Candidates with foundational knowledge or academic/project exposure to business analysis, systems analysis, software development processes, requirements analysis, process mapping or reporting.
Key Responsibilities
Desktop Technician
- Provide technical support to computer users under guidance.
- Assist with hardware and software troubleshooting.
- Provide desk-side support.
- Support Windows, desktop applications, printers, VPN and email.
- Set up computers and required software.
- Install and perform minor hardware and software repairs.
- Conduct computer diagnostics.
- Support laptops, desktops and peripheral devices.
- Document technical issues, troubleshooting and solutions.
- Escalate issues when required.
- Prepare and pack IT equipment for shipment.
Project Manager / PMO Support
- Develop and maintain Power BI dashboards using Planview data.
- Assist with portfolio and executive reporting.
- Support Planview administration and adoption.
- Improve project and portfolio data quality.
- Support Mosaic and Planview data reconciliation.
- Identify reporting automation opportunities.
- Support PMO process improvement and governance.
- Assist with competency-framework administration.
- Support lessons-learned activities.
- Track actions with divisional teams and stakeholders.
- Prepare reports, dashboards and analysis.
- Maintain project and portfolio information.
.NET Developer with AI/ML
- Assist with applications using C# and .NET.
- Support APIs and backend services.
- Participate in coding, debugging and testing.
- Support AI/ML and generative AI integration.
- Assist with AI/ML and LLM-based proof-of-concepts.
- Work with databases and application integrations.
- Support unit testing and technical validation.
- Collaborate with developers, analysts and testers.
- Maintain technical documentation.
- Follow coding, SDLC, security and quality practices.
- Participate in code reviews and knowledge-sharing activities.
Business Analyst – Mapping & Reporting
- Assist with business and system requirements.
- Support user stories, use cases and process flows.
- Work with business users and Business Systems Analysts.
- Analyse business processes.
- Support mapping, eligibility and reporting activities.
- Collaborate with developers, QA and validation teams.
- Create test scenarios.
- Maintain requirements and project documentation.
- Participate in requirement discussions and project meetings.
- Support application issue analysis.
- Learn relevant systems, SDLC standards and business processes.
- Support reporting and analysis activities.
Eligibility / Qualifications
The supplied JDs do not specify particular degree names. The roles instead identify the following knowledge areas:
- Desktop Technician: Windows, PC hardware, desktop applications, diagnostics, software installation and peripheral support.
- PMO Support: Excel, Power BI, data, dashboards, project-management/PMO concepts and reporting.
- .NET Developer with AI/ML: C#, .NET/.NET Core, object-oriented programming, REST APIs, SQL, Git and AI/ML concepts.
- Business Analyst: SDLC, Agile, Waterfall, requirements, user stories, use cases, process flows, testing and Microsoft Office.
Required Skills
Across the five apprenticeship positions, relevant skills include:
- Analytical and problem-solving skills
- Strong attention to detail
- Good written and verbal communication
- Ability to learn new tools and technologies
- Organisational and time-management skills
- Ability to work independently with guidance
- Team collaboration
- Proactive and self-motivated approach
- Ability to follow established procedures and technical instructions
Additional role-specific skills include Microsoft Windows, PC hardware, Excel, Power BI, Planview, SQL, C#, .NET, REST APIs, Git, AI/ML, requirements analysis, Agile, Waterfall and SDLC concepts.
Stipend
| Category | Amount |
|---|---|
| Establishment Stipend | ₹16,500 |
| Government Stipend | ₹6,150 |
Work Arrangement & Timing
The provided requirement lists the following arrangements:
- Desktop Technician: Onsite
- Project Manager / PMO Support: Hybrid – 3 days WFO
- Project Manager / PMO Support – CDSD: Hybrid – 3 days WFO
- .NET Developer with AI/ML: Hybrid – 3 days WFO
- Business Analyst – Mapping & Reporting: Hybrid – 3 days WFO
- Office Timing: 1 PM to 10 PM IST for the listed roles
HOW TO APPLY