WhatsApp Group Join Now
Telegram Group Join Now

About Company

Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health

Position Name :

Patient Safety Monitor

Organization :



Graduation in Optometry, Pharmacy, M.Pharm, B.Pharm, BDS, BAMS, BHMS,


1 to 2 Years


35,000 - 55,000 /month



The Patient Safety Monitor is responsible for daily case monitoring, assessment, and reporting of quality and adverse event complaint records for Alcon manufactured products. The role ensures compliance with local and international regulations and guidelines, and may require shift work.

Major Accountabilities

  • Case Processing:
    • Process case files according to Standard Operating Procedures (SOP).
    • Coordinate with affiliate offices to ensure receipt of required datasets.
    • Re-assess data for accurate product selection and assign appropriate event codes.
    • Complete initial and follow-up reporting assessments as new information is received.
    • Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries.
    • Initiate required quality investigation records.
    • Schedule regulatory reports (expedited and periodic) based on local and international regulations.
    • Perform and receive feedback on case management and coding.
    • Adhere to all corporate compliance guidelines and programs.
  • Knowledge Maintenance:
    • Maintain knowledge of Alcon products, eye anatomy, common diseases, ophthalmic procedures, and safety databases.
    • Process and review complaint records for Surgical – Intra Ocular Lens (IOL) in accordance with SOPs.
    • Support reconciliation activities and audits as needed.
    • Evaluate and escalate potential safety issues to management.

Key Performance Indicators

  • Meeting internal and external quality standards.
  • Timely review and closure of files.
  • High-quality regulatory report submissions on or before due dates.

Ideal Background


  • Minimum: Graduation in Science.
  • Desirable: Graduation in Optometry, Pharmacy, M.Pharm, B.Pharm, BDS, BAMS, BHMS, Biomedical Engineering, or as a Registered Nurse.


  • Minimum: 1-2 years as a healthcare professional.
  • Desirable: Experience in Device Vigilance, Pharmacovigilance, Regulatory Submissions, Clinical Research, PVPI, or Medical Coding.

Application Link

1 thought on “Alcon Hiring Patient Safety Monitor”

  1. Hi,
    This Side Ayesha completed M-Pharmacy & currently working as Junior data Analyst at Saad Technology & I am interested to work with alcon kindly contact me on my given email Id for more details.

Leave a Reply