Advarra is expanding its India operations and actively hiring for two exciting clinical research and support roles in Bangalore, India. The company is looking for experienced professionals for Research Associate I/II/III and Product Support Specialist I positions.
Candidates with experience in clinical research coordination, clinical data management, product support, or customer support in healthcare and software environments are encouraged to apply.
These hybrid and remote opportunities offer exposure to global clinical trial operations, customer-facing product support, and collaborative work with sponsors, CROs, and healthcare technology teams.
Research Associate I/II/III Jobs at Advarra Bangalore
Job Overview
Advarra is hiring Research Associates to support clinical trial budgeting, protocol interpretation, and calendar development activities. Professionals with experience in clinical trial coordination, CRC activities, or clinical data management can apply.
Key Responsibilities
- Understand and interpret clinical trial study protocols
- Design and develop study calendars
- Review clinical trial agreements and sponsor budgets
- Prepare site budgets for clinical research protocols
- Coordinate with sponsors and internal stakeholders
- Support clinical operations and documentation activities
- Maintain compliance with study timelines and SOPs
Eligibility Criteria
Educational Qualification
- Life Sciences, Pharmacy, Clinical Research, or related background preferred
Experience Required
- 1 to 4 years of relevant experience
Preferred Experience Areas
- Clinical Trial Coordinator
- Clinical Research Coordinator
- Clinical Associate Coordinator
- Clinical Data Management
Job Location
- Bangalore, India (Hybrid)
Expected Salary
- ₹4.5 LPA – ₹8 LPA (Estimated based on industry standards)
How to Apply
Interested candidates can share their updated resume directly via email:
Email: ravi.thimmaraj@advarra.com
Product Support Specialist I at Advarra India
Job Overview
Advarra is also hiring for the role of Product Support Specialist I to support its clinical research technology platform and customer operations teams.
This opportunity is ideal for candidates with customer support, product troubleshooting, clinical research software, or technical support experience.
Key Responsibilities
- Provide customer and product support via email, tickets, and calls
- Troubleshoot technical and application-related issues
- Support customer onboarding and portal setup
- Coordinate with software development and project management teams
- Manage user access and portal permissions
- Document issues in Zendesk and ticketing systems
- Deliver timely issue resolution and customer communication
- Assist with SOP updates and training activities
- Demonstrate new product functionality to customers
Required Qualifications
Basic Qualifications
- High school degree or equivalent
- Strong communication and troubleshooting skills
- 1–3 years of customer or product support experience
Preferred Qualifications
- Experience in clinical research or software industry
- Knowledge of Zendesk and Atlassian JIRA
- MS Office proficiency
- Analytical and problem-solving skills
- Ability to work in US shift timings
Work Location
- Remote / Bangalore, India
Salary Details
- ₹5 LPA – ₹9 LPA (Estimated)
Benefits of Working at Advarra
- Hybrid and remote work flexibility
- Global clinical research exposure
- Collaborative work environment
- Career growth opportunities
- Training and mentoring support
- Inclusive workplace culture
- Opportunity to work with advanced clinical research technologies
Why Join Advarra?
Advarra is a globally recognized clinical research technology and ethics solutions company focused on improving clinical trial efficiency and patient outcomes. Employees work on innovative healthcare technologies that accelerate drug development and clinical trial management worldwide.
Professionals seeking careers in clinical research, clinical operations, product support, and healthcare technology can find strong growth opportunities with Advarra India.
How to Apply
Application Link For Product Support Specialist I
For Research Associate Roles Do Email On : ravi.thimmaraj@advarra.com
