Accenture has announced an online job opportunity for the position of Quality Assurance Analyst in Bengaluru. The role is suitable for candidates with Any Graduation qualification and 3 to 5 years of experience in quality assurance, quality management, internal audit or related areas.
The position is listed under Accenture’s Customer Support and Operational Audit & Compliance functions. Interested and eligible candidates can apply online through the official Accenture careers portal. The official listing identifies the opening as Job No. AIOC-S01637327 and lists Bengaluru as the job location.
Accenture Quality Assurance Analyst Job Details
| Particulars | Details |
|---|---|
| Company | Accenture |
| Position | Quality Assurance Analyst |
| Designation | Quality Assurance Management Analyst |
| Job Number | AIOC-S01637327 |
| Job Type | Full Time |
| Qualification | Any Graduation |
| Experience | 3 to 5 Years |
| Job Location | Bengaluru |
| Skill Required | Quality Checks – Operational Audit & Compliance |
| Application Mode | Online |
About the Quality Assurance Analyst Role
The selected candidate will work with Accenture’s Customer Support and Operational Audit & Compliance functions. The role involves quality checks, process review, handling customer-related issues and supporting effective implementation of operational processes.
According to the official job description, the position can involve managing and resolving customer queries, handling escalations and complaints, providing appropriate resolutions and ensuring faults and complaints are closed within defined service-level agreements.
The Operational Audit & Compliance function focuses on auditing operational processes, mitigating risks and validating the effectiveness of processes while identifying opportunities for improvement.
Roles and Responsibilities
Candidates selected for the Quality Assurance Analyst position may be responsible for:
- Performing quality checks and operational audits.
- Supporting quality assurance and quality management activities.
- Analysing and resolving lower-complexity problems.
- Managing or supporting customer queries, escalations and complaints.
- Ensuring complaints and faults are addressed within applicable SLAs.
- Reviewing functional processes to help mitigate operational risks.
- Supporting process validation and continuous improvement.
- Working with peers and providing updates to supervisors.
- Following operational, compliance and information-security requirements.
- Working as an individual contributor within a team.
- Performing duties in rotational shifts when required.
Required Qualifications
The official Accenture job posting specifies:
Qualification: Any Graduation
Candidates should also have 3 to 5 years of experience for this position.
Relevant skills mentioned in the job posting include Quality Management, Quality Assurance (QA), Internal Audit, adaptability, agility for quick learning and Workforce Management (WFM).
Experience Required
Applicants should have 3 to 5 years of professional experience. The position is therefore intended for experienced candidates rather than freshers.
Salary
Accenture has not specified the salary range in the job advertisement. Based on typical market compensation for comparable Quality Assurance Analyst roles in Bengaluru, an indicative range may be around ₹4.5 lakh to ₹9 lakh per annum, depending on experience, skills and the final compensation offered.
Note: This is an estimated market range and is not an official salary figure published by Accenture.
Benefits and Career Opportunities
Accenture highlights opportunities to keep employees’ skills relevant through certifications, learning and diverse work experiences. The company also states that it supports employee well-being across physical, mental and financial aspects.
For candidates working in quality assurance, operational audit, compliance and customer operations, the role can provide exposure to structured business processes, quality management and operational improvement.
Job Location
Bengaluru, Karnataka, India
The official listing specifically identifies Bengaluru as the location for this full-time position.
Application Process
This is an online application opportunity. Candidates interested in the Accenture Quality Assurance Analyst position should apply through the official Accenture careers website.