Are you a recent graduate eager to launch your career with a global leader? Accenture, a renowned multinational professional services company, is hosting a walk-in interview for freshers seeking a Customer Support Associate position in their Mumbai office. This exciting opportunity offers a chance to gain valuable experience, develop essential skills, and build a rewarding career within a dynamic and supportive environment. This isn’t just a job; it’s a springboard to a successful future.
Job Overview: Customer Support Associate (Voice Process)
This role provides a fantastic entry point into the world of customer service. As a Customer Support Associate, you’ll be the voice of Accenture, assisting clients and resolving their queries via phone. This position demands strong communication skills, a positive attitude, and a dedication to providing exceptional customer experiences. Accenture offers comprehensive training, ensuring you’re equipped to excel in this role from day one.
Key Responsibilities:
- Resolve routine customer inquiries: Effectively address customer questions and concerns using established guidelines and procedures.
- Team Collaboration: Work collaboratively with your team and supervisor to ensure seamless customer service delivery.
- Customer Satisfaction: Prioritize customer satisfaction and retention by providing prompt, efficient, and friendly support.
- Relationship Building: Contribute to building and maintaining positive business relationships with Accenture’s clients.
- Process Adherence: Maintain high service quality and consistently adhere to defined operational processes.
Skills and Qualifications:
- Education: Any graduate degree.
- Experience: Freshers (0 years of experience).
- Essential Skills:
- Adaptability and flexibility to handle various customer interactions.
- Excellent teamwork and interpersonal skills.
- Strong commitment to quality and customer satisfaction.
- Process-oriented approach to problem-solving.
- Exceptional verbal and written communication skills.
- Proficiency in using computers and relevant software.
Walk-in Interview Details:
- Company: Accenture
- Role: Customer Support Associate (Voice Process)
- Location: Mumbai (Vikhroli) – Candidates must currently reside in Mumbai.
- Date and Time: March 28th, 2025, 11:00 AM – 2:00 PM
- Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), Mumbai, Maharashtra 400079
- Contact Persons: Azlifa, Ichhita, Shubham, Linta
- Openings: 100 Positions
- Salary: ₹1.25 – ₹2.25 LPA
- Employment Type: Full-Time, Permanent
- Work Mode: Work from Office
- Shifts: Rotational shifts
- Transportation: Two-way cab facility (Pick & drop within Accenture transportation boundary)
Why Choose Accenture?
Accenture provides a dynamic and rewarding work environment with numerous advantages:
- Career Growth: Build a thriving career in customer service with ample opportunities for advancement.
- Competitive Compensation: Enjoy a competitive salary and benefits package.
- Extensive Training: Benefit from a comprehensive training program designed to enhance your skills and knowledge.
- Collaborative Culture: Thrive in a collaborative and supportive work environment with a team of talented professionals.
Documents to Bring to the Interview:
- Updated Resume (Hard Copy)
- Original Government-issued ID Proof (Aadhaar/PAN Card)
Kickstart Your Career with Accenture!
Don’t miss this incredible opportunity to begin your professional journey with a globally recognized leader in the industry. Attend the walk-in interview and take the first step towards a fulfilling and successful career at Accenture. We look forward to meeting you!
