Job Details
Department: Customer Support Associate (Voice Process)
Qualification: Any Graduate
Experience: 0 – 1 years
Salary: 1.25-3 Lacs P.A.
Location: Mumbai, Mumbai Suburban, Mumbai (All Areas)
Mode of Interview: Face to face
Rounds of Interview: HR
Walk-in Interview Details:
Date: 5th July
Time: 11.00 AM – 3.00 PM
Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), L.B.S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079
Contact: Azlifa/Ichhita/Shubham/Linta/Saima
Job Description
Are you looking to build an extraordinary career in Customer Support Voice Process?
Role & Responsibilities:
- Solve routine problems using precedent and general guidelines.
- Interact within your own team and direct supervisor.
- Receive detailed to moderate level of instruction on daily tasks and detailed instruction on new assignments.
- Make decisions impacting your own work.
- Work as an individual contributor within a predetermined, focused scope of work.
- Work in rotational shifts (please note this requirement).
Skills We Are Looking For:
- Adaptable and flexible
- Ability to work well in a team
- Commitment to quality
- Process-oriented
About the Team:
- You will be aligned with our Network Operations vertical, ensuring a robust common integration framework for communication clients.
- The Telecom Operations team develops structures, processes, and capabilities for managing and monitoring telecommunications networks.
- The Customer Service Management team handles customer queries, enhances customer satisfaction, ensures customer retention, and ultimately drives sales growth.
Transportation: Two-way cab facility provided (pick and drop location must be within Accenture transportation boundary).
If you, or someone you know, matches this requirement, please send in your resume to jobs_customersupport@accenture.com. We look forward to welcoming you to the Accenture family!
