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Amgen, one of the world’s leading biotechnology innovators, is hiring a Manager – Centralized Study Support (CSS) in Hyderabad, India. This high-impact clinical operations role focuses on team leadership, clinical study execution, resource management, and process excellence across global clinical programs.
If you have strong experience in clinical research, clinical operations, and team management, this Amgen job opportunity offers career growth, global exposure, and leadership responsibilities within a world-class R&D environment.
⭐ Key Responsibilities
1. Team Management
- Hire, onboard, mentor, and develop Study Delivery Associates & Sr. Associates
- Provide continuous coaching, competency development, and performance management
- Foster a culture of collaboration, accountability, and transparency
2. Resource Allocation & Program Engagement
- Allocate team members based on skills, capacity, and program needs
- Ensure readiness of team members for assigned clinical programs
- Identify and manage capacity or skill gaps proactively
3. Capability Development & Continuous Improvement
- Identify process, skill, and tool gaps and drive improvements
- Support knowledge-sharing and best practice adoption
- Encourage innovation in clinical study support functions
4. Stakeholder Collaboration
- Serve as escalation point for performance issues
- Build strong relationships with cross-functional teams
- Align resource planning with global clinical business needs
5. Quality, Compliance & Audit Readiness
- Ensure all activities follow SOPs, regulatory guidelines, and GCP standards
- Support internal audit readiness, CAPA management, and inspection support
- Track quality metrics and escalate risks appropriately
6. Resource Management Support
- Assist the SDRM team with hiring, forecasting, and allocations
- Support strategic workforce planning
🎓 Required Qualifications
- Master’s degree + 2 years of clinical execution experience, OR
- Bachelor’s degree + 4 years clinical execution experience, OR
- Equivalent experience based on Associate’s degree / High school diploma
🌟 Preferred Qualifications
- 5+ years’ experience in clinical research within biotech/pharma
- Experience managing cross-functional clinical operations teams
- Strong understanding of clinical trial execution, GCP, RBM, and CAPA
- Ability to manage global stakeholders across time zones
- Experience overseeing study budgets and resource allocation
💼 Why Join Amgen?
- Work with a global biotech leader
- Stable, long-term career growth in clinical operations management
- Exposure to advanced technologies and global research programs
- Inclusive, diverse, and people-centric culture
📌 How to Apply
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