Even Healthcare Hiring freshers as Customer Experience Associate

Even Healthcare is transforming healthcare in India by making quality healthcare affordable and accessible. The company is building a strong network of providers to deliver a seamless healthcare experience for individuals and families.

Currently, Even is hiring Customer Experience Associates in Bengaluru. This is a full-time, on-site opportunity designed for freshers or early professionals who are eager to build a career in customer success and support. If you are empathetic, proactive, and passionate about helping people, this role could be your perfect start.

Key Responsibilities

As a Customer Experience Associate at Even Healthcare, you will:

• Act as the first point of contact for customer inquiries via live chat, phone, and email.
• Deliver prompt and empathetic support, resolving issues with efficiency.
• Collaborate with product, operations, and technical teams to manage escalations.
• Identify recurring challenges and recommend process or product improvements.
• Maintain accurate records of customer interactions in the CRM system.
• Share insights and best practices to contribute to a positive team culture.

Qualifications and Requirements

• Experience: 0–1 years in customer support, customer success, or client-facing roles.
• Skills: Exceptional written and verbal communication, problem-solving, multitasking.
• Tools: Familiarity with CRM tools is a plus.
• Mindset: Collaborative, empathetic, and eager to grow with the team.

Salary and Benefits

• Salary Range: ₹3.5 LPA – ₹4.7 LPA
• Benefits Include:
  • Competitive salary + performance incentives
  • Work with a mission-driven healthcare startup
  • Professional growth and learning opportunities
  • Collaborative and inclusive work environment

How to Apply

Application Link