Premier Research is a renowned Functional Services Provider (FSP) team that works with biotech, medtech, and specialty pharma companies to transform innovative ideas into breakthrough medicines, devices, and diagnostics. Their mission is profoundly connected to saving and improving lives, and they value the role their team members play in delivering success. Premier Research offers flexibility, work-life balance, and continuous growth opportunities, ensuring their employees can excel both professionally and personally.
Responsibilities in the Job: As a Clinical Systems Analyst at Premier Research, your role will be crucial in supporting clinical trial operations. Your responsibilities include:
- Providing support to users in relation to Clinical Data Management Systems (CDMS) and related applications.
- Resolving CDMS or database-related issues and escalating them to senior analysts or management as needed.
- Taking ownership of issues and ensuring problems are fully resolved.
- Programming reports using SQL and other programming languages.
- Researching, troubleshooting, and resolving programming issues related to clinical trial reporting.
- Serving as a technical resource for data visualization and reporting tools for study teams.
- Routing support requests to other associates according to working guidelines.
- Logging and tracking requests for metrics reporting using tracking tools.
- Assisting junior staff with advanced technical issues.
- Training and following sponsor’s Standard Operating Procedures (SOPs).
- Performing additional duties as assigned, with the possibility of participating in a flexible coverage schedule based on business needs.
Qualifications: To be considered for this role, the ideal candidate will possess:
- A Bachelor’s degree or international equivalent from an accredited institution, preferably in a technical field, or a combination of relevant education, training, and experience.
- 3 to 5 years of practical experience using commercial clinical data management systems and/or Electronic Data Capture (EDC) products like Oracle RDC/Inform, Medidata Rave, or DataLabs.
- 1 to 2 years of experience with SQL programming (preferred).
- Excellent computer skills in a Microsoft Windows environment, including proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- Strong verbal and written communication skills in English.
- Excellent organizational and analytical skills, with the ability to manage multiple projects in a fast-paced, changing environment.
- Proven ability to deliver exceptional customer service, quality, and timely results.
Skills:
- Technical expertise in relational databases (MS SQL Server, MS Access, or Oracle) and data visualization tools (Spotfire, jReview) is preferred.
- Strong problem-solving and troubleshooting abilities.
- Ability to manage projects independently and prioritize tasks effectively.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
