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Site Management Associate (SMA) at ICON plc

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ICON plc, a world-leading healthcare intelligence and clinical research organization, is hiring for the position of SMA 1 (Site Management Associate) in Delhi, India.
This full-time, office-with-flex role offers a dynamic opportunity to work in global clinical research, supporting site management, trial execution, and documentation processes under ICH-GCP and GDP standards.

If you’re an organized professional with experience in clinical trials or life sciences, this is your chance to grow with one of the most respected global CROs.


Key Responsibilities

As an SMA 1 at ICON plc, you’ll play a vital role in supporting clinical research operations:

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Trial & Site Administration

  • Track essential trial documents and safety updates
  • Maintain CTMS databases and study trackers
  • Coordinate labeling, translations, and supplies
  • Collate and distribute study tools and manuals

Document Management

  • Prepare, distribute, and archive clinical documents
  • Support eTMF reconciliation and QC checks
  • Update patient manuals, diaries, and instructions
  • Manage Investigator Trial File (ITF) binders

Regulatory & Site Start-Up

  • Support IRB/ERC and regulatory submissions
  • Track study insurance certificates
  • Publish study results per local regulations

Budgeting & Payments

  • Collaborate with finance on site budgets and contracts
  • Track negotiations, agreements, and payments
  • Monitor compliance and assist with budget closeouts

Meeting Planning

  • Organize investigator meetings and site events
  • Manage vendor coordination and logistics

Qualifications & Experience

Education:

  • B.A./B.S. in Life Sciences (preferred) or equivalent healthcare qualification

Experience:

  • 2–4 years in clinical research, regulatory, or healthcare-related roles

Skills Required:

  • Strong understanding of ICH-GCP and GDP
  • Excellent MS Office and CTMS tools skills (advanced Excel preferred)
  • Fluent English and local language communication
  • Effective time management, accountability, and teamwork

Benefits at ICON plc

ICON plc offers a comprehensive benefits package designed to promote well-being and work-life balance:

  • Competitive annual leave and retirement plans
  • Health insurance for you and your family
  • Global Employee Assistance Programme (TELUS Health)
  • Life assurance and wellness benefits
  • Flexible, inclusive, and collaborative work culture

How to Apply

Application Link

Site Management Associate (SMA) at ICON plc
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