Qinecsa Solutions, a global leader in pharmacovigilance, medical information, and digital safety solutions, is expanding its India operations and inviting applications for MICC (Medical Information Contact Center) Professionals in Bangalore. This opportunity is ideal for life sciences professionals looking to build a long-term career in medical information services, global drug safety, and regulated healthcare communications.
With a strong presence across global markets, Qinecsa Solutions supports pharmaceutical and healthcare organizations in delivering safe, compliant, and patient-focused outcomes. Joining Qinecsa means working at the intersection of science, safety, and innovation.
🔹 Job Overview
- Job Title: MICC Professional
- Experience Required: 1 to 2 Years
- Job Location: Bangalore (Office-based)
- Employment Type: Permanent
- Industry: Medical Information / Pharmacovigilance / Life Sciences
🔹 Key Responsibilities – MICC Professional
As a Medical Information Contact Center (MICC) Professional at Qinecsa Solutions, you will:
- Respond to medical information inquiries from healthcare professionals and consumers via phone, email, or digital channels
- Provide accurate, compliant, and scientifically balanced medical information
- Document interactions in line with global regulatory and quality standards
- Identify and process adverse event and product complaint reports when applicable
- Collaborate with pharmacovigilance, quality, and medical teams
- Ensure adherence to SOPs, regulatory guidelines, and client requirements
- Maintain high standards of communication, professionalism, and data integrity
🔹 Qualifications & Eligibility Criteria
To be eligible for this MICC Professional role at Qinecsa Solutions, candidates should have:
- 1–2 years of experience in a Medical Information Contact Center (MICC) or similar healthcare communication role
- Educational qualification in Life Sciences such as:
- Pharmacy
- Medicine
- Nursing
- Biotechnology or related discipline
- Strong verbal and written English communication skills
- Ability to work effectively in a fast-paced, regulated environment
- Knowledge of safety reporting and pharmacovigilance (preferred)
- Additional language proficiency is an added advantage
🔹 Salary & Benefits
- Estimated Salary: ₹4,50,000 – ₹7,00,000 per annum (INR)
- Permanent employment with a growing global organization
- Exposure to international clients and regulated markets
- Structured training and career development opportunities
- Professional work environment focused on quality and compliance
🔹 Why Join Qinecsa Solutions?
- Work with a globally recognized healthcare and safety organization
- Build expertise in medical information and drug safety
- Be part of a science-driven, patient-centric organization
- Long-term career growth in pharmacovigilance and medical services
🔹 How to Apply
Interested and eligible candidates can apply by sending their updated CV to the email address below:
📌 Mention “Application for MICC Professional – Bangalore” in the subject line for faster processing.
