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Wipro, a global leader in technology and life sciences services, is hiring a Production Specialist L1 – Pharmacovigilance & Drug Safety in Pune. This opportunity is ideal for candidates with 1–3 years of experience in Pharmacovigilance (PV) operations, drug safety support, or safety systems support who want to build a stable career in PV service delivery.
This role focuses on PV process execution, client query resolution, SLA compliance, and operational excellence, making it a strong entry-to-mid-level opportunity within the pharmacovigilance outsourcing domain.
Job Details
- Job Title: Production Specialist L1 – Pharmacovigilance
- Company: Wipro
- Location: Pune, Maharashtra
- Experience Required: 1–3 years
- Industry: Pharmacovigilance & Drug Safety (Pharma / Life Sciences)
- Employment Type: Full-time
- Work Mode: Onsite / Hybrid (as per project)
Key Responsibilities – Production Specialist L1 (PV)
- Provide operational and technical support to Pharmacovigilance & Drug Safety processes
- Manage PV-related client queries via email and calls within defined SLAs
- Track, document, and resolve safety process issues using internal systems
- Maintain accurate logs, records, and compliance documentation
- Follow standard operating procedures (SOPs) and service agreements
- Escalate critical PV issues to team leaders when required
- Support productivity tracking and availability updates in internal systems
- Assist in knowledge base maintenance and trend analysis for recurring PV issues
- Participate in PV product and process trainings for continuous improvement
Required Qualifications & Skills
Mandatory Requirements
- 1–3 years of experience in Pharmacovigilance & Drug Safety
- Exposure to PV operations, case workflow support, or safety systems
- Knowledge of PV lifecycle, regulatory timelines, and compliance basics
- Strong documentation and communication skills
- Ability to work in a client-facing, SLA-driven environment
Preferred Background
- B.Pharm, M.Pharm, M.Sc (Life Sciences), or equivalent
- Experience with Argus / ARISg / safety databases is an advantage
- Prior experience in PV BPO/KPO environments preferred
Salary & Benefits
- Estimated Salary: ₹3.5 – ₹6.0 LPA (INR), based on experience and project
- Competitive compensation with performance-based growth
- Structured career path in Pharmacovigilance operations
- Exposure to global pharmaceutical clients
- Professional training and upskilling opportunities
Why Choose This PV Role at Wipro?
- Entry-level to mid-level Pharmacovigilance operations role
- Strong foundation for careers in PV service delivery and compliance
- Opportunity to transition into senior PV operations or client delivery roles
- Association with a globally recognized organization
How to Apply
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