Amgen is a global leader in biotechnology, committed to serving patients suffering from serious illnesses. Since 1980, Amgen has been at the forefront of biotech innovation, focusing on Oncology, Inflammation, General Medicine, and Rare Diseases. With a mission to improve lives, Amgen fosters a collaborative, science-driven culture that encourages innovation and excellence.
Joining Amgen means being part of a team that transforms patient lives while advancing your career in a dynamic, award-winning work environment.
Job Description
Key Responsibilities:
- Monitor and resolve daily data processing issues related to adverse event case transmissions.
- Troubleshoot system and data reconciliation problems, working with cross-functional teams.
- Collaborate with internal and external teams to resolve bottlenecks and ensure smooth data flow.
- Maintain documentation of recurring issues and implement preventive measures.
- Develop dashboards and reports to track system performance and file flow metrics.
- Conduct testing and validation of system updates, patches, and new deployments.
- Automate repetitive testing processes to enhance efficiency.
- Ensure compliance with KCI metrics for data integrity.
Required Qualifications:
- Bachelor’s degree (0-3 years exp.) or Diploma (4-7 years exp.) in Life Sciences/Biotechnology/Pharmacology/Information Systems.
Preferred Skills:
✅ Must-Have:
- Strong analytical and problem-solving skills.
- Experience with data transfer processes and troubleshooting delays.
- Knowledge of testing methodologies & QA best practices.
- Familiarity with system validation.
✅ Good-to-Have:
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- Experience in Pharmacovigilance systems.
- Knowledge of Signal & Risk Management platforms.
- Basic understanding of Oracle SQL/PL-SQL.
- Familiarity with SDLC (Software Development Life Cycle).
Soft Skills:
- Ability to work independently with minimal supervision.
- Strong communication and collaboration skills.
- Capability to manage multiple priorities in a fast-paced environment.
- Willingness to work in evening/night shifts as per business needs.
Professional Certifications (Preferred):
- SAFe for Teams certification
Why Join Amgen?
- Competitive salary & comprehensive benefits aligned with industry standards.
- Inclusive & diverse work culture that fosters growth.
- Opportunities for professional development & career advancement.
- Work on cutting-edge biotech innovations that impact patient lives globally.
