If you’re passionate about customer service and want to work with a leading healthcare brand, here’s the perfect opportunity! Quampetence is hiring Medical Process Associates in Gurgaon for both voice and non-voice processes. With a growth-oriented work environment and attractive salary packages, this role is ideal for graduates (and undergraduates with experience) looking to start or advance their careers in healthcare customer service.
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🔹 Role Highlights
- Handle customer service via voice and non-voice processes.
- Deliver professional and empathetic support to patients and customers.
- Be part of a collaborative and growth-driven team.
✅ Responsibilities
- Manage inbound and outbound customer queries.
- Provide accurate information related to healthcare services.
- Ensure high-quality service delivery through effective communication.
- Maintain records of interactions and follow compliance guidelines.
- Collaborate with team members to achieve performance goals.
🎓 Qualifications
- Graduates preferred, undergraduates with relevant experience are also eligible.
- Minimum 6 months of experience in customer service or related fields.
- Excellent verbal and written communication skills.
- Ability to work in a dynamic and fast-paced environment.
💰 Salary & Benefits
- Salary: ₹4.2 LPA onwards (based on experience & skills).
- Career growth opportunities with a leading healthcare brand.
- Supportive and growth-oriented work culture.
- Exposure to healthcare customer service processes.
📍 Job Location
10th Floor, Capital Business Park, Sector 48, Gurgaon, Haryana
📩 How to Apply
Interested candidates can apply through the following:
- Mobile: 9205326542
- Email: hr_ggn@quampetence.com
- Application Form: Click here to apply
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