If you’re passionate about customer service and want to work with a leading healthcare brand, here’s the perfect opportunity! Quampetence is hiring Medical Process Associates in Gurgaon for both voice and non-voice processes. With a growth-oriented work environment and attractive salary packages, this role is ideal for graduates (and undergraduates with experience) looking to start or advance their careers in healthcare customer service.

🔹 Role Highlights

• Handle customer service via voice and non-voice processes.
• Deliver professional and empathetic support to patients and customers.
• Be part of a collaborative and growth-driven team.

✅ Responsibilities

• Manage inbound and outbound customer queries.
• Provide accurate information related to healthcare services.
• Ensure high-quality service delivery through effective communication.
• Maintain records of interactions and follow compliance guidelines.
• Collaborate with team members to achieve performance goals.

🎓 Qualifications

• Graduates preferred, undergraduates with relevant experience are also eligible.
• Minimum 6 months of experience in customer service or related fields.
• Excellent verbal and written communication skills.
• Ability to work in a dynamic and fast-paced environment.

💰 Salary & Benefits

• Salary: ₹4.2 LPA onwards (based on experience & skills).
• Career growth opportunities with a leading healthcare brand.
• Supportive and growth-oriented work culture.
• Exposure to healthcare customer service processes.

📍 Job Location

10th Floor, Capital Business Park, Sector 48, Gurgaon, Haryana

📩 How to Apply

Interested candidates can apply through the following:

• Mobile: 9205326542
• Email: hr_ggn@quampetence.com
• Application Form: Click here to apply