For over 20 years, ProPharma Group has been a trusted partner in the pharmaceutical, biotech, and medical device industries, helping clients navigate complex regulatory landscapes and bring innovative therapies to market. With expertise in regulatory sciences, clinical research, pharmacovigilance, medical information, and compliance, ProPharma provides end-to-end consulting solutions that accelerate drug and device development while ensuring patient safety.
As a leader in Medical Information Services, ProPharma supports healthcare professionals and consumers by delivering accurate, science-based responses to medical inquiries while adhering to global regulatory standards.
Job Description: Medical Information Specialist (MIS)
ProPharma Group is seeking a Medical Information Specialist (MIS) to join their dynamic team. The role involves handling medical and safety inquiries from healthcare professionals, patients, and consumers while ensuring compliance with industry regulations.
Key Responsibilities:
✔ Respond to Medical & Safety Inquiries – Provide accurate, evidence-based responses via phone, email, and other channels.
✔ Adverse Event Reporting – Document and report adverse events, product complaints, and special situations per regulatory guidelines.
✔ Medical Literature & Labeling – Utilize approved resources to craft scientifically sound responses.
✔ Quality Assurance – Ensure all documentation meets SOPs, client-specific protocols, and global compliance standards.
✔ Database Management – Log inquiries accurately in the designated Inquiry Handling System.
✔ After-Hours Support – Participate in rotational on-call schedules as needed.
Qualifications & Skills Required:
✅ Educational Background:
- Bachelor’s/Master’s in Life Sciences, Pharmacy, or Nursing (RN/BS/BA/MS).
✅ Language Proficiency: - Fluent English (written & verbal).
- For Japan-based roles: TOEIC score ≥800.
✅ Technical & Soft Skills: - Strong medical terminology, pharmacology, and pathophysiology knowledge.
- Excellent communication, critical thinking, and analytical skills.
- Proficient in Microsoft Office, Adobe Acrobat, and document management systems.
- Ability to multitask, prioritize, and work under tight deadlines.
Why Join ProPharma Group?
- Global Impact: Work with top pharmaceutical companies on life-changing therapies.
- Career Growth: Opportunities for professional development and advancement.
- Inclusive Culture: A diverse, equity-focused workplace that values innovation.
