Labcorp, a global leader in clinical research and diagnostics, is hiring a full-time Investigator Support Assistant in Bangalore, India. This role is ideal for graduates looking to build a strong career in clinical operations, investigator support, and global site communication. If you have strong organizational skills and a passion for patient safety and clinical research support, this opportunity could be your next step.
🔍 Job Overview
As an Investigator Support Assistant, you will provide critical operational support to Labcorp’s Global Investigator Support (GIS) Department, ensuring efficient communication, documentation, safety escalation, site support, and workflow tracking.
💼 Key Responsibilities
Patient Safety & Site Communication
- Keep patient safety a top priority in day-to-day operations.
- Escalate patient safety concerns promptly.
- Contact investigator sites via email/other communication channels as assigned.
Administrative & Operational Support
- Prepare airway bills, shipping documents, and logistics paperwork.
- Follow up on specimen delivery errors until resolved.
- Send Specimen Pending Arrival Reports and coordinate shipping.
- Assist with Investigator Portal or Sponsor Portal access issues.
- Compile communication materials for new policies or procedural updates.
Query Resolution
- Update databases with accurate investigator site information.
- Escalate site-related updates to global coordinators.
- Resolve basic to moderate “hold” issues in the system.
- Respond to project-related questions via email or other channels.
Compliance & Documentation
- Document all service failures and escalate unresolved issues.
- Manage training folders and documentation updates.
- Review SOPs and related documents on time.
- Track and report workflow metrics as required.
Training & Development
- Complete onboarding and mandatory corporate trainings.
- Attend mandatory meetings.
- Participate in ongoing process/system update training.
🎓 Qualifications
While the posting does not explicitly list educational requirements, typical profiles include:
- Bachelor’s degree in Life Sciences, Pharmacy, Biotechnology, Nursing, Health Sciences, or related fields.
- Strong communication, coordination, and documentation skills.
- Ability to manage multiple tasks and communicate professionally with investigator sites.
- Basic understanding of clinical research processes is preferred.
⭐ Why Join Labcorp?
- Opportunity to work with a global clinical research leader.
- Exposure to global investigator site operations.
- Skill development in patient safety, documentation, and clinical workflows.
- Inclusive and diverse workplace culture.
- Competitive salary and growth pathways.
📍 Job Location
Bangalore, India
Work Type: Full-time, On-site
📅 Application Deadline
