Looking for an exciting career opportunity in the healthcare and life sciences industry? IQVIA, a global leader in clinical research services and healthcare intelligence, is hiring for the position of Operations Specialist 1 in Bangalore, India. With the application deadline of January 8, 2025, this is your chance to become part of a team that creates intelligent connections to accelerate the development of innovative medical treatments.
About IQVIA
IQVIA is a globally recognized provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our mission is to empower healthcare organizations to deliver better outcomes for patients by combining innovative technology, deep domain expertise, and robust data insights. At IQVIA, we are committed to transforming global health by delivering actionable insights and facilitating the development of life-saving solutions.
Job Responsibilities
As an Operations Specialist 1, you will play a pivotal role in ensuring the smooth execution of pharmacovigilance-related processes. Key responsibilities include:
- Compliance and Training: Read and acknowledge IQVIA and customer procedural documents, complete required training, and achieve on-job certification.
- Process Management: Ensure approvals for reports, track pharmacovigilance queries via ticketing tools, and allocate tasks to team members.
- Data Reporting: Generate standard and ad hoc reports from global safety databases, including aggregate reports and tabulations.
- Communication: Address stakeholder queries, seek clarifications, and respond to emails promptly.
- Team Support: Mentor team members, assist with certifications, and represent the team during audits.
- Documentation: Develop and maintain SOPs, guidelines, and supplemental content to ensure consistent handling of safety data requests.
Qualifications
To be successful in this role, you should have the following qualifications:
- Bachelor’s degree in life sciences, pharmacy, or a related field.
- Familiarity with pharmacovigilance processes and global safety databases.
- Experience in report generation and data handling is a plus.
Key Skills
IQVIA seeks candidates with the following skills:
- Attention to Detail: Ensure accuracy and compliance in all tasks.
- Time Management: Complete projects within defined timelines.
- Team Collaboration: Work effectively with stakeholders, customers, and team members.
- Technical Expertise: Proficiency in using ticketing tools and generating detailed reports.
- Problem-Solving: Address challenges proactively and provide solutions.
